Reclamation of the travel of the 20 02 16-27 02.16 in the kauner Valley hotel Tia Monte
1. We have with you, a journey with 7 times bed and breakfast buffet,
7 times 4 course choice menu or theme nights booked.
2. The staff at the reception were very attentive and the room met our expectations. It was cleaned well.
3. To note is that not all staff have sufficient knowledge of German. Asked simple questions, and could only reply with Yes or no understand. At request we formulated, they had to consult a second employee. The weekly program read is good, unfortunately we could perceive no offer, because there was a lack of interested guests. The bar mentioned in the prospectus, was closed and was use sluggish at the hotel bar. We felt us as a guest as a nuisance. Welcome a co-worker read out the US issued program and wish us a nice stay. Were the other evening events at the hotel.
4. We have booked half-board, so that we in the evening can sit after a beautiful and also exhausting ski day on the table. The dinner was an imposition!
5. Was there a soup — vegetarian? — so the choice was only Yes or no.
6. The salad bar was well stocked and here you could choose at least. It was there unfortunately on all days the same vegetables or the same salad. A change was not given.
7. For the main course, there were two alternatives with meat or without. It was served as a dish. The portion was not sufficient to be fed, you could get a "lookup". Then the same menu in the kids portion was brought to one. It was not the question of which menu component like still something after we wanted.
8. Because the offered meat was not up to our expectations in quality, we avoided vegetarian dining alternative or ordered off the flesh from the main menu.
9. The food was versalzen partly or not seasoned.
10 when offered desserts, the selection was not given. Here, too, there were only Yes or no.
As an alternative to the walnut cake, chocolate cake there on demand lemon ice cream and chocolate ice cream. Mixed cream dishes were offset with artificial of thickeners, we they could not eat.
The food was very "annoying" on Thursday evening.
The other food we were warned and asked the breakfast waiter, what we might mean by Kaiserschmarren with fruit salad.
Whether the fruit salad is the canned fruit, that is in the morning at the yogurt and the Müsli.
-Mr Kaune is diabetic and can not eat this fruit-
No, this is a mistranslation from the reception,
There's applesauce.
Again, we confirmed that we wanted Apple sauce or plum Compote.
In the evening, it turns out that there can be no Apple sauce or plum Compote. 3 service forces tried to get applesauce out of the kitchen.
Finally, there were cranberries to the Kaiserschmarren.
This food led US to complain to the front desk. This is the kitchen unable to meet — a glass of applesauce to buy the request of a guest within one day.
We ordered the dinner for the following day — our last night — out.
It is very annoying if you must so get angry after a beautiful day on the slopes on a dinner menu.
No evening food was satisfactory. All trade-offs received by us used nothing.
The kitchen — the Cook — did not.
Guests see you a not insignificant part of our holiday joy brought.
1. We have with you, a journey with 7 times bed and breakfast buffet,
7 times 4 course choice menu or theme nights booked.
2. The staff at the reception were very attentive and the room met our expectations. It was cleaned well.
3. To note is that not all staff have sufficient knowledge of German. Asked simple questions, and could only reply with Yes or no understand. At request we formulated, they had to consult a second employee. The weekly program read is good, unfortunately we could perceive no offer, because there was a lack of interested guests. The bar mentioned in the prospectus, was closed and was use sluggish at the hotel bar. We felt us as a guest as a nuisance. Welcome a co-worker read out the US issued program and wish us a nice stay. Were the other evening events at the hotel.
4. We have booked half-board, so that we in the evening can sit after a beautiful and also exhausting ski day on the table. The dinner was an imposition!
5. Was there a soup — vegetarian? — so the choice was only Yes or no.
6. The salad bar was well stocked and here you could choose at least. It was there unfortunately on all days the same vegetables or the same salad. A change was not given.
7. For the main course, there were two alternatives with meat or without. It was served as a dish. The portion was not sufficient to be fed, you could get a "lookup". Then the same menu in the kids portion was brought to one. It was not the question of which menu component like still something after we wanted.
8. Because the offered meat was not up to our expectations in quality, we avoided vegetarian dining alternative or ordered off the flesh from the main menu.
9. The food was versalzen partly or not seasoned.
10 when offered desserts, the selection was not given. Here, too, there were only Yes or no.
As an alternative to the walnut cake, chocolate cake there on demand lemon ice cream and chocolate ice cream. Mixed cream dishes were offset with artificial of thickeners, we they could not eat.
The food was very "annoying" on Thursday evening.
The other food we were warned and asked the breakfast waiter, what we might mean by Kaiserschmarren with fruit salad.
Whether the fruit salad is the canned fruit, that is in the morning at the yogurt and the Müsli.
-Mr Kaune is diabetic and can not eat this fruit-
No, this is a mistranslation from the reception,
There's applesauce.
Again, we confirmed that we wanted Apple sauce or plum Compote.
In the evening, it turns out that there can be no Apple sauce or plum Compote. 3 service forces tried to get applesauce out of the kitchen.
Finally, there were cranberries to the Kaiserschmarren.
This food led US to complain to the front desk. This is the kitchen unable to meet — a glass of applesauce to buy the request of a guest within one day.
We ordered the dinner for the following day — our last night — out.
It is very annoying if you must so get angry after a beautiful day on the slopes on a dinner menu.
No evening food was satisfactory. All trade-offs received by us used nothing.
The kitchen — the Cook — did not.
Guests see you a not insignificant part of our holiday joy brought.