Sundown Villas

Like one of the other recent reviews I was worried about what I had booked. Turned out I had nothing to worry about. The room was tidy, clean and comfortable. It had all the amenities you could need.
The pool was clean and refreshing in the Canberra heat wave. No issues with the Wi-Fi.
Only complaint I have is the water in the shower wasn't overly warm (not a problem in summer but could be in winter).
For the price point it is perfect.

Well I booked the room for 2 nights and the night before I left I read the reviews and though what did I booked. There was a lot of bad reviews. So I thought if it’s like the reviews I will ask for my money back and leave. I got there on Friday the people at the desk was really nice. Got my key and went to our room. I found it nice and clean it was nothing like the reviews said. The pool was clean. The room was clean we had towels and clean beds. We was close to everything we was going too. We was in room 208. We stayed for 2 night and not once did we have a problem. I would recommend people to stay. I would stay there again. My 7 year old loved it and loved going to the pool and play area. I did not see ants, snakes or anything like the reviews said but one thing I can say is my room smelt like curry but curry is a hard smell to get rid off. All I can say is check it out for yourself and if you’re not happy ask for your money back and leave but don’t go on reviews. For a $108 a night it’s worth it. The only other thing they did not have anywhere you can eat there but that’s okay there’s a supermarket close by and maccas so you can always go to the supermarket and buy what you need and cook there.

I just had a wonderful and comfortable stay here at Sundown. The people, especially Nikita at the office were very friendly & helpful. The rooms were very neat and clean. My two bedroom vila was fully furnished and cozy with many amenities including pool & club. I will definitely stay here again.

‼️ Absolutely awful stay would give 0⭐
If I could 😡
We stayed at Sundown Villas in Canberra for 2 nights for a big family occasion more than 120 of us travelled from Sydney and Melbourne and almost everyone was disappointed. The unit was dirty, full of ants and flies that were biting us 🐜🪰 and the money we paid was definitely not worth it. Hygiene was terrible.
We booked two rooms for two families so we could have privacy, but they put three beds in one small unit one bed in a bedroom with the bathroom, and the other beds in the middle of the living room 😤. Where is the privacy? Where are we meant to change or relax when there are kids and adults all together? The whole unit smelled damp and mouldy, really disgusting 🤢.
The bathroom was even worse bad smell, and hair stuck on the wall like stickers 🚿. That is not proper cleaning or hygiene at all. Then, outside our unit (213) we found what looked like a large lizard and a snake right at the front door 🦎🐍. We had kids, elderly people and some with serious phobias, and we were all trying to run away from the door. We called the staff for help several times, especially because we were trying to get ready for our event, and no one bothered to come. We were left standing in the hot sun waiting with no support.
We will never come back to this place and will not waste another dollar here.

I did not enjoy my stay here at all. The carpet was mouldy, rolling shower door kept coming off its tracks and lights flickered.

For the price it was OK, however my Grandkids found a tablet that had been dropped by who knows how long ago visitors. I emailed their reception 2 weeks ago and had no response. So I’d say that was a bit lax on the cleaning side. Don’t know what the pill was/is but it was a very light shade of yellow.

The room was nothing as expected. The bed sheets / pillow cover weren’t changed. There were no towels in room.

We have stayed at this places a couple of times very affordable Staff are very friendly Just had a recent stay with them Had a small issue with the room staff quickly reacted and had us put in another room Which we were very grateful for their quick reaction in service I would highly recommend for a family to stay here.

Came here on a school camp so I can't speak about pricing, but the rooms we slept in were ok. Nothing was too special about our cabins, food or facilities. The location however, is great for those who want to experience Canberra. A 10 minute drive from Sundown Villas can take you anywhere in Canberra be it Parliament House or the War Memorial.

We had the dual access bathroom unit (room 283) in a quiet section of the park, just behind reception.
The crockery and cutlery were dirty, some caked with food and obviously not washed by previous guests. Toiletries (shampoo, conditioner and body lotion) were used as well. Kettle was very dirty, this can easily be rectified by boiling some lemon juice a couple of times, or using a steriliser like Milton.
There were long hairs in the towels and blankets.
When we told reception of these issues, they said they'd bring it up with housekeeping, but there was no apology or anything.
We did not explore the park as it seemed most of us was "private access" and off limits to temporary guests only there for a short stay.
Like other reviews mentioned, we had an issue with ants too, but there were 2 cans of surface spray under the sink, so we sprayed a barrier across the door and killed the ants.
The carpet was noticeably dirty/stained and loose in parts. There was dust, cobwebs and mould in sections of the unit.
The shower door was broken, but we had hot water and the water pressure was strong.
We found the location lovely and quiet and not too far away by car for most attractions.
Overall, I assume this is one of the cheaper accommodation options, so we did get what we paid for.
I would probably stay again if I knew I didn't have to clean up after previous guests before being able to have a break myself.

Loved our stay here.
Just up the road from the hospital where my dad was being operated on.
Will definitely stay again when in Canberra.
We stayed in a unit which was well equipped with a kitchenette so we didn’t need to live on takeout.
Staff were amazing.
Room was clean and tidy.
Could have been a little cleaner, but as a cleaner myself, I just notice things more. 🤣
Highly recommend ✨
Especially if you’re after a longer stay or if family are in hospital.

Room booked not available.
Alternative rooms:
1. Mould throughout and fridge invested with mould.
2. Room as per booking but no aircon, only hot water and ants. But had fans and ability to cross ventilate.
3. Room not as per booking. Supposed to have working aircon but did not work either. Smelled very mouldy and no ventilation.
We went with option 2 despite of the issues as mould is a significant health hazard.
All rooms need some serious TLC and with 41 degrees C should have working aircon!
Staff did their best to accommodate to the inconvenience but some refurbishment would be the longer term solution!

I went to this place for camp. There was a dead rat on the floor, one of my friends had completely uncooked chicken for dinner, the ice cream for dessert had mould in it and the sausages were disgusting. The blankets were smeared with whatever the brown stuff were and the toilets stank and was infested with bugs. The workers were nice but that does NOT make up for the experience here. Please choose again if you're thinking if coming here.

Readily available space for some short stays for two of us. Simple serviced semi-detached villa, if a bit dated, still comfortable for two people. Peaceful semi-rural location yet convenient to main roads. About 5-8 minutes drive to Manuka restaurants and supermarket for supplies (if you want to use the cooking appliances in the kitchenette). Reception service person was friendly and efficient.

Good drive away from most locations. Found quite a few bugs and ants in my room, so not ideally clean. Food was also undercooked and raw.

We stayed for almost 2 weeks and it was such a beautiful quiet place was so peaceful.
The rooms were small but understandable for the price.
Reception ladies were amazing, so helping and accommodating.
Negatives:
Beds were not comfortable at all, it felt like every spring was sticking out.
It needed a little big more closer detail on cleaning.
Washing machine didn't work very well.

The place was horrid there was a poop in the toilet that wasn’t flushed and the food tasted like cardboard, the pictures shown are all fake and the actual room is disgusting.