Review of Novotel Sydney Central 4*

Jacqueline I.

08/14/2014

Respond
10/10
I had the BEST time here! I had been treated to a night at this wonderful hotel by an organisation I was entertaining just around the corner and I really want to share my wonderful experience here. Firstly, the staff — I am not much of a Sydney girl, so to be here alone, I felt incredibly safe, in the prime location and in wonderful hands. All the beautiful people running this hotel; from working on the desk, taking luggage to storage to the cleaners, were so friendly, approachable, helpful and always acknowledged me by simply saying hello or asking if they could help. The beautiful ladies at the desk remembered my name when it was time for me to order a Taxi which was a lovely surprise! The gentleman who took my luggage into storage, was very considerate on how to handle my luggage and recognised it was fragile and moved it to a safer location on the trolly with no questions! One lovely gentleman also could see I was waiting around for an appointment in the lobby and he came over to check in and offer that I am more than welcome to stay in the building until I had to leave, and also offered me a lovely fresh apple from the counter while I do so! So thank you beautiful people for keeping a big smile on my face. You're wonderful. Second, the rooms. They were impeccably clean and well presented. I was of course very excited to be here and to some how have been booked a king room with two massive beds was just a huge bonus (I may have danced on them in excitement, sorry). I felt like a super star! I had plenty of snacks if I needed them, I had a big TV, a bath, a wardrobe, and huge windows to let all the light in. It was perfect! Thirdly, just the energy of the hotel. Everyone looked satisfied, they were being looked after and the hotel had the facilities to make everyone happy! Thank you Novotel Central. You made me very happy and I will absolutely be back! So if you are looking for somewhere to stay, book here and you will not be disappointed.