Nesuto Pennant Hills (ex. Waldorf Pennant Hills Apartment Hotel)

Condo Hotel

I was quite disappointed with this place. They made a mistake when we were checking in which cost us some money due to currency conversion (not sure if it was the hotel's fault or our hosts so I will give the hotel the benefit of the doubt). The rooms do not get cleaned unless you are staying for longer than a week. The rooms are dated. The reception is not manned 24/7 (inconvenient when you want to arrive or check in "after hours"). It was not worth the money basically. Next time I will stay in an AirBnB!

Clean rooms with a delightful, elegant entrance. Easy to get to yet parking maybe a little limited. I'm not quite sure.

Very friendly and helpful staff. Was staying there in relation to a work trip and they let me use the car park and check into my room 1st thing in the morning, which was extremely convenient for me.

It is fantastic restaurant where you can enjoy spicy foods.

Excellent place to stay and lot of shops around the place.

Surprisingly quiet for the proximity to Pennant Hills road. Station within walking distance, awesome staff.

Good price, nice clean comfy room.

Nice place to stay friendly staff.

Well prsented for an old place and the Loft Apartment was brilliant. Only Things of negative note are the toilet paper is cheap, balcony is never washed — a layer of black soot from pennant hills road.

Has a funny smell but way better then the ibis up the road.

Terrible service by the front desk! They do not like children to stay in this hotel. Most likely the guy at the front does not have children so he is not nice to kids.

Terrible service by the front desk! They do not like children to stay in this hotel. Most likely the guy at the front does not have children so he is not nice to kids.

There is little choice in pennant hills when it comes to accommodation. The Waldorf is certainly not in the same league as its namesake in midtown Manhattan but the reception staff are friendly and efficient, the rooms fairly large albeit with dated furniture and there's a free breakfast buffet as well as a decent Sri Lankan restaurant on site. There's also a hotel bar.

Very nice good service Nice rooms and a very good location…

Medium comfort. Lazy Aircon and annoying lady Receptionist. Cheap rooms available compared to city hotels.

Had a lunch with friends. It was a Sri Lankan cuisine, which was new but it was tasty.

Nice location, well furnished, decor (& lobby, lift) looks a bit dated.

Always enjoying the stay. Rooms are clean. Service always friendly and accommodating.

Great service ans quick. Thank you siva for feeding 20pax for breakfast at very short notice.

Staff very welcoming and helpful. Lovely entrance. Rooms could do with some updating. Beds are hard but if your like me it makes for a wonderful nights sleep.

Yet another one of these Sydney hotels with cheap beds as hard as concrete. I had to sleep on the couch folder bed to get comfortable. I am a light sleeper, so arriving at the room I was concerned to find the very loud bathrom fan running with no switch to turn it off. I rang reception to be told the entire building is on the same vent system and it cannot be turned off… ever! I had to find a pharmacy that sold ear plugs. The curtains could not be fully closed. The continental breakfast consisted of cereal, coffee, toast, some apples, juice… and thats it. I had to search the dining room to find the Vegemite jar.

Reception staff were very nice (would score 5/5 for service) but the positives ended there for me. Room has an overwhelming smell of cigarettes which I was surprised by in a 4 star hotel in 2016! Cigarette burns were clearly visible on dining chairs and carpet. Although kitchen and bathroom were reasonably clean, the air vents, verandah and other decor were very dusty and not well kept. My husband and I were also not at all fond of the clear glass door between the lounge room and bedroom. We may have just been unlucky with our room however based on our experience would not stay here again or recommend this hotel to others.

This is an older hotel and the facilities show their age but remaining functional. A nice Sri Lankan/Indian restaurant is accessible directly from the lobby. Secured car parking is included free.

Comfortable modern accommodation near the railway station. Modern, well equipped 1 bedroom hotel apartment with nice view. Great breakfast option. Good daily rate and very helpful staff. We enjoyed our weekend stay this month.

Went to the Blue Elephant for dinner at the lobby of the Hotel. Some good Sri Lankan food there including hoppers and classic curries with acceptable prices attached. Service was good too. The restaurant is a little on the small side, so bookings are essential. Parking is on the street, but there's plenty of it.

Pretty quiet and relaxing. Enjoyed the suite with my wife for a day away from life on the weekend.

Good place to stay near Hornsby area.

1st time food was late by an hour, 2nd time turned away from ordering a hamburger, 3rd time kitchen closed.

Dissapointed experience. After a god experience 5 years ago in a suite, we decided to repeat and booked one bedroom apartment. The lack of maintenance was evident in the tired furniture, the dusty atmosphere, dirty walls and ceilings. The mattress and sofa bed were too soft and uncomfortable. We recommend improving the maintenance and renovate the apartment.

Next to busy road. Old rooms. No Wi-Fi. Back 20 years in time.

Staff very hospitable, room was quite and clean, pillows, blankets, bed and aircon was amazing. Couldn't hear traffic even though we were right next to it. Didn't check out on time but staff overlooked it, very hospitable and laid back. Would definitely go here again.

Stay here in the private apartments and forget your swipe key and you'll be left homeless for the night unless a passing guest lets you in — disgusting policy, denying my right to shelter. Oh and the pool is outside and green.

What a lovely place to stay, you have everything you need in the apartment, quiet and secure, staff are helpful. Price is reasonable. Thank you and we will be back.

If you are a male business traveler traveling alone, this hotel is PERFECT. For everyone else, it is still pretty good. Clean, quiet, fine decor. Reasonable rates. Bathrooms are almost comically poorly lit.

Clean, peaceful and pleasant atmosphere! Loved the rooms and the amazing restaurant and bar :).

Great modern accommodation in Pennanat Hills area. I would recommend pay a bit extra to get a room on the city view side of hotel. Very close to the rail way staion. Rooms are very good and there is free underground parking. A beautiful restuarant on the ground floor. The hotel has a swimming pool and a gym. Very good value for money.

Although we only stayed the one night, we would definately reccomend this hotel to those who like the finer things in life along with the most courtious service I have encountered in a life of travel. From the initial booking, to the pre-stay telephone call that enquired as to any special needs (it was my wife's birthday), to check in/out and Conscierge service, nothing was a problem. It would be a better world if every person was treated with the courteous respect this staff displayed.

This is an attractive property, aesthetically pleasing inside and out with fine "hotel" bar and restaurant. The rate seems appropriate to the facility. It's on a tremendously busy street with big trucks roaring up and down all hours of the day and night. I was on the side of the hotel opposite the street, and it seems they've done a good job of insulating out the noise from the street, but I'd request a room opposite the Pennant Hills Road anyway. The BUT part: I write this from my perspective as a professional world traveler; my trip was personal, but I had business interests that required internet access. This hotel uses a system to access the internet I hadn't encountered before. Basically they provide a modem and required cables, and with that and a url they provide, you hook up through the phone line to their server, and from there to the internet. I was never able to get the system to work, and the local "techie" simply told me that they have problems with "overseas" computers (i. E. Not Australian) ; he wouldn't go further in terms of helping me to get online. He did offer an "internet cafe" down the street, but they had no facility for me to connect my laptop, and business travellers will know that using someone elses computer to access the internet usually doesn't suffice. For a hotel that seems oriented towards business travelers, this is to me an unsatisfactory situation and certainly enough to keep me from ever booking there again.