Palmita Hotel Hostel Palmitas Hostel with tropical garden & pool

Absolutely terrible people! Especially Laura! Taking my money for the reservation and once confronted about amount charged they said service charge. And called me rude. Even worse they reached out to booking. Com and said my card was incorrect. But in theory they already charged me. Now saying booking is cancel yet no refund! Avoid pre putting your card down. I will go and physically confront these thief's very shortly.

If you need a place to sleep on your vacation in Aruba that is cheap and comfortable this is the place to be. The service was good but not amazing. The rooms could've done with some more cleaning. The hostess was nice and did everything to keep us comfortable.

This is not a hostel this lady is a scamer be were if u book this location she gives arubans a bad name! Disgusting! If the local police could arrest her they would! But she scams ppl thru booking sited then hides behind there refund policy's to steel ur money and the prosses is so long she gets away with it so don't stay here do urself a favor…

Absolutely the worse experience we have ever had. Our flight was delayed and we were in constant communication with the facility informing them we would arrive a day later than planned. They stated it wasno problem but when we arrived they stated that they had reported us as a no show and therefore gave up our suite even though it was still posted for available. They offered us a dormitory room with bunk beds and queen bed for our family of 6. We were told we were not allowed to have any food or drinks in the room and all 3 refrigerators did not work. There was no stove top to cook on, air conditioning had to stay off unless we were sleeping. We could only be in the rooms to sleep. When we left we needed to leave room unlocked. We were suppose to have a private bathroom and shower but 30 different people were in and out of the bathroom and shower. Quiet time was suppose to start at 10 pm according to the dormitory rules bu there were people in and out of the rooms all night. They told my husband he needed to smoke outside which he did but then tried to charge him $250 because he didn't smoke in the outside smoking area which he wasn't made aware if until 1 a m. Because someone went to owner stating he was smoking in the wrong area. They are scammers and not the best place to rent in Aruba as they like to rebuttal. I know they will respond and state how horrible we are but in reality the rooms smelled horrible and were very dirty.

This place was terrible! We booked for 8 nights and only stayed 1. The owner is a complete liar and scammed us out of $950. Do not go here! No toilet paper, no refrigerator, share a toilet and a shower with 20 other visitors. Air conditioner didn't work.