Hotel El Porteño

Hotel

Comfortable rooms, pleasant, everything is directly related to the price. In comparison with other nearby hotels of the same category, this is the best. Highly Recommended. Good customer service.

I never saw something like it! All it sound as a big joke! It was 2 days before my room was cleaned and I wish it never was! I can't say much so only main comments. There was a bag with my necessities I left in the floor near my bed. There was nothing valuable not more than £50 for all but someth personal which I need everyday like cup of tea and all facilities for that. Prob international adapter was valued ab £15 but it was good one, very hard to find as for all countries in the world and boiler. As I can't leave a room without a cup of tea I made sure I am fully equipped for that. When I came back I did not find my bag. It was so unreal that I thought that a cleaner put it together with rubbish! It seemed I was right as the cleaner, young boy 26, was looking in the bin outside the hotel. But sadly it was nearly empty as rubbish collectors took it away! What would you expect in situation like that? You won't believe it! The cleaner not even say sorry! Acted in a way he did nothing wrong! Refused to pay compensation putting all responsibilities for his actions on hotel owner! That when I asked his age. I thought he is under 18 as did not take any responsibility. But he said he's 26. Sure old enough to answer for himself. But I don't speak any Spanish and my only way to talk with them was through my ap in the phone: Conversational Translator. Also one lady — guest could speak some English and sometimes helped me. 3 times they made me to wait for the owner! He never come!

It says it's a non-smoking hotel but it's not. The bed is old and the bedrooms are dark at night. There's not enough light. No frigobar in the bedroom.