Hôtel Taghit Saoura

Guest opinions about the staff are divided. Many describe the employees as very welcoming, professional, and helpful, giving special praise to the front desk team (Merwan and Mustafa) and the housekeepers. In one instance, the hotel demonstrated high integrity by proactively contacting a guest to refund an amount mistakenly charged for an extra night. At the same time, there are complaints regarding the arrogant and unpleasant attitude of certain staff members, including a waiter and a manager, as well as a mention of extremely inappropriate behavior by a receptionist toward a woman.

Breakfast is the most debated topic: some guests find it decent and varied, praising the excellent dates, while others describe it as overly simple, sparse, and note the poor quality of the coffee. The restaurant offers an à la carte menu with dishes that many considered delicious and high-quality, although some felt the prices were inflated for mediocre quality. The availability of alcoholic beverages, including wine, is noted. Some guests prefer dining at traditional restaurants in town.

Most guests rate the cleanliness of the rooms as immaculate, highlighting the quality bedding and the presence of essential amenities (air conditioning, safe, refrigerator). However, there are complaints about the small size of the rooms and bathrooms. There are reports of wear and tear: broken plumbing fixtures, leaking showers, air conditioning issues in suites, and even the presence of cockroaches in the rooms. The furniture in some rooms is described as needing basic maintenance.

Feedback regarding the Wi-Fi is mixed. One guest noted that the in-room connection was relatively stable, whereas another described the Wi-Fi as weak and unreliable.

Most reviews emphasize the impeccable cleanliness in the rooms, hallways, and public areas. Guests commend the housekeeping team for their thorough daily cleaning. Nevertheless, one guest reported flies in the room, a sticky floor, and poor maintenance of the pool with greenish walls.

The hotel features a large swimming pool, which many describe as a wonderful bonus in the Sahara. Guests highlight the beautiful view of the dunes directly from the pool. However, there are negative reviews regarding water cleanliness, broken sun loungers, and the water being too cold in April.

Yes, the hotel is recommended for family stays. It is noted that the pool is popular with families with children, and the suites offer ample space. Nevertheless, one guest mentioned a lack of luggage assistance and having to place an extra mattress on the floor for a child.