Hotel Castellum

The hotel provides a few outdoor parking spaces behind the building. There is also a small underground parking garage; however, it gets very hot due to the air conditioning units located there, which is worth keeping in mind when transporting a large amount of luggage.

Opinions regarding the staff are mixed: some guests describe the employees as very welcoming, while others find them unprofessional or aloof. There have been notable booking issues where confirmed reservations were canceled due to staff error, leaving guests without accommodation. It is also mentioned that some front desk staff members appear unfriendly.

Guests describe the breakfast as very basic and limited, particularly for a 3-star hotel. The selection typically includes bread (occasionally stale), croissants, yogurt, "La Vache qui rit" cheese, watered-down juice, coffee with milk, butter, and jam. Some guests report that food runs out quickly if one does not arrive early, and the coffee can be over-roasted and unpalatable.

Guests report that complimentary drinking water is not provided in the rooms. Water must be purchased independently outside the hotel.

The hotel's Wi-Fi service has drawn complaints from guests. Some visitors note that the network either does not work at all or performs poorly, requiring them to access the internet via other guests' devices.

Soundproofing at the hotel is very poor. Guests report hearing everything from neighboring conversations and hallway noise to television sounds and refrigerator operation, which in some cases had to be unplugged.

Many guests express strong dissatisfaction with the mattress quality, describing them as excessively hard and comparable to plywood. The furniture and room fixtures are aged, worn, and in some areas not thoroughly clean. However, some guests note that the rooms themselves are relatively spacious.

Cleanliness is a significant concern: guests have reported roaches in rooms and bathrooms, as well as dust and stray hairs. Bathrooms are frequently reported as dirty, with clogged shower drains and malfunctioning toilet flush mechanisms. Several guests describe the showers as unclean and prone to leaking.

Rooms are equipped with air conditioning units, though their placement can be inconvenient—for example, blowing air directly onto the bed. Adjusting the temperature can be non-intuitive, creating discomfort, especially when traveling with children.

Guests frequently report an absence of hot water in the shower. Rooms may lack basic amenities such as hair dryers or soap, and the provided toiletries are described as outdated and failing to lather well.

There is an elevator in the building; however, several reviews mention that it was out of order, causing inconvenience when moving around the property.

The atmosphere can be noisy due to a high number of workers staying on-site. Some guests note that the property is not well-suited for family vacations and caters predominantly to male guests, which may feel uncomfortable for solo female travelers. A strong odor of cigarette smoke throughout the premises has also been noted.