Cairn Hotel & Apartments

Hotel

We took 2 rooms instead of 3, because modification of reservation but we were made to pay the 3 the full price … at the reception they rely on emails dating back more than 2 years …
Not correct at the time of payment and we were warned when to leave…
I do not recommend it.

Booked on an offer, very pleased with room, wine, chocolates on arrival. There staff are nice and helpful, breakfast has good choice of hot and continental food, coffee ☕😋😋😋. Staff service at breakfast was good, Was talking to the GM and that's was helping with breakfast, Good service all round, clean rooms as well.

Great hotel, great price, great location.

Second stay love it great value and well situated xx.

Wonderful hotel, nice staff and big spacious room highly recommend it.

Staff friendly and room really clean small bar nice and modern also there was wee shop for some things would recommend.

Great location
big rooms
quiet at night
breakfast lovely and plenty of choice.

Very welcoming rooms very clean and comfortable.

Stayed here Friday night stay lovely friendly and helpful, room was a little cold was offered and electric heater but having little ones I refused incase they touched it. Breakfast was full of variety, would stay here again.

Staff are very helpful and friendly. Rooms on the small size but cosy.

Great value for money and a beautiful place to stay in the centre of the city.

Friendly, quiet, well located and well priced.

Great staff location the best
Nice free basket good rates.

This place was a great place to stay. Walking distance to all the sights and great staff. The rooms were updated and clean. We want especially to thank the staff who helped us out when our flight was cancelled and we had to stay another night. Don’t hesitate to book here.

The staff were very helpful and room was very clean and tidy and big I would definitely stay there again.

Just returned from a 2 night stay! Lovely hotel, staff very polite! Room was lovely and very big! Welcome basket a nice touch! Perfect location, would recommend and stay again! Thank you!

Great location. Very comfortable room and perfect size for 3 people. Good value for money. Only complaint was two long hairs in the bath which were definitely not ours! On the whole though will definitely return x.

Stayed here for four nights. My room was very small not worth the price as there were small doubles bigger than mine. Bed was comphy and Wi-Fi good and hotel it self is in a good location. Shower wasn't very hot, fortunately as was hot weather. Had it been winter and no hot water I'd have kicked off. Didn't have breakfast as it cost extra which tbh for the price of room breakfast should be included. Check out should be 12 not 11. Staff were OK. Hamper in room was ok but cheap crisps. Photos on websites show walkers and proper chocolate. But product was cheap tasteless. Anyway slept well in a very cosy bed and was close to lots of good sites.

We had 3 double rooms booked as we were going to a friends wedding. We all paid the same for our rooms but each one varied in size massively. When we got to our room we were shocked to see how small it was. Getting in and out of the double bed (two singles pushed together) had to be done from the bottom of the bed as there was no room either side of the bed.
Getting ready for the wedding in this room was a challenge as there was barely room to swing a cat and this resulted in us both getting hot n bothered which didn’t make for the calm relaxing experience I had imagined.
On Easter Monday which we thought would be the same service as weekend we went down for breakfast at 9.30 and was told (quite bluntly) it was finished and couldn’t even have toast or coffee.
I wouldn’t recommend here… it was quite expensive for what we got. I’ve paid less to stay in a Hilton.

Great wee hotel in the theatre district. Very reasonably priced, clean and stylish rooms. Had a twin room with a friend and it was very spacious and comfortable. Lovely welcome basket stocked with tea, coffee, hot choc, water, choc cake, custard creams and crisps! Really nice little extras that make all the difference. Free toiletries and towels too. Room had 2 hair dryers, iron and board. Great not to have to trail to reception to request these things. Friendly staff, beautiful real flame coal effect fire place in bar. Handy to have board games and books etc too. Bar was handy to have a drink upon returning from a comedy show last night. Bag storage for £1. Bargain! Also was informed that if I book again I'll get 10% off my next stay. Great! The only reason I didn't give 4 stars is I felt the breakfast could have a few improvements. Such as keeping hot food hotter and fresher. Eggs were a little rubbery and waffles were cold and hard. A few more options for the cooked breakfast would be good too. Only items available were scrambled egg, lorna sausage, bacon and beans. No black pudding, haggis or mushrooms/tomato etc. We were down for breakfast at 9.10am and there were a lot of empty plates, not much to choose from. So perhaps just make sure all options are available until breakfast stops at 9.30am. Certainly not something that would stop me returning. Had a fab stay and slept well. Shower pressure not the best and didn't get as hot as I'd like but it wasn't awful.

We were due to stay at this hotel for 4 nights from Thursday 1st of March until Monday 5th March but due to the extreme weather conditions in Ireland, all flights from Dublin airport to Edinburgh were cancelled for several days which meant we were unable to leave the country at all. We contacted the hotel about our situation to which we found no sympathy. We were basically told 'tough luck'. We had booked the trip in January and paid for the room in full at that time, to our misfortune. We thought that they would refund us or at least offer us partial credit as not to be left completely out of pocket for something which was completely outside our control. Yet again we were told tough luck and that there was nothing they would do for us, which left a very bad taste in our mouths and ~€300 out of pocket. I will forever avoid this hotel at all costs and recommend friends and family alike not to stay here should they decide to travel to Edinburgh.

Stayed here for 3 days and nights room in basement very spacious bed very confortble television very up to date not like other hotels bathroom very spacious staff very helpful only problem ordered breakfast one morn went down not enough staff or tables for amount of people in not enough choice for English breakfast and very little English food available wife had cracked cup for tea which is not good 2 stars for breakfast fresh updated hamper for room every day very nice would recommend.