The Hop Pole Hotel

Hotel

Awful, terrible, disgusting, dirty, no rooms, horrid. Don't go there.

The worst hotel I have ever been in. Taken paymet, but then when we got there they had no rooms and not offered us something else. Its horrible, builders everywhere and only one Toilet that I could see! Not in the rooms! Its vile service. I was very intimidated by the staff after we had gone outside to work out what we were doing as they had no rooms, the staff member came outside looking around the cars to find us and try to take more money! The worst hotel ever.

We were put there by Expedia when our chosen hotel had a heating problem. Although the other reviews are accurate as far as they go, our experience was positive. The beds were basic but clean. The shower excellent. A common table in the hall provided unlimited tea and coffee. Cheap and cheerful is a better description. Staff were helpful. Lots of music from the bar downstairs but it stops at eleven. All in all a decent establishment.

It's been slated I note but for the price £20 PP Its not too bad as long as u just sleep and leave. The beds were comfy and our toilet/shower was brand new but no hot water and a large black electric cable sticking out into room God knows if live or not appears it is in all rooms. Our room was litrally a storage cupboard with 2 mattress on top but was clean fresh bedding and comfy no coffee TV etc but a tray in all for all to share avoid coffee. We we're desp so had tea. We had 6 rooms some where huge with 3 doubles so as a hostel style. It's ok. Beds we're comfy but basic I genuinly believe the reviews are worse than it is but it then made us think it was lowest of low but too late for. Us we could not find anywhere else so we all decided to wing it. And as we thought it was going to be so bad. It obv then was not so bad as it was clean which was our biggest worry. Ok decor awfully outdated but comfy bed and clean. No hot water and one. If our rooms had water dripping in her face in bed from the room above! But if ur game for a laugh and have no cash or like us booked area late took what was left for. Large group then u will be ok. Ish lol.

Service was pretty quick, only had drinks though.

Worse place that I have had the misfortune to stay in. Please DON'T book or stay there. The place is rundown, smells I will be asking for my money back!

Booked a room online, asked if we could bring a travel cot to which they replied yes. Turned up after a two hour drive and the rooms were not even available they were being refurbished! Staff just didn't care no explanation just a blank look and 'we haven't got any rooms'. They were not bothered when I tried showing the confirmation email just kept saying there's no rooms. Had to drive all the way home with a 2 and 6 year old and drive back up in the morning to the destination we were trying to stay close to! Am in process of trying to get a refund but not looking good.

This place, makes Faulty Towers, look like the Ritz, awful, scruffy, dirty, and unloved, it should be condemned on health grounds.

This place, makes Faulty Towers, look like the Ritz, awful, scruffy, dirty, and unloved, it should be condemned on health grounds.

Simon S — Stag Weekend — April "We hired The Malthouse for a weekend in April as a base for my best friends stag celebrations. We enjoyed having the pub just downstairs and meant we could start our party as soon as we arrived. We booked a coach to play golf in Bodenham just down the road, and enjoyed a pub crawl on the way back, there are loads of brill pubs in and around Bromyard. Weekend was messy but fantastic and the cheap price meant we had more in the kitty for food and activities".

We stayed here for one night on a saturday night. The rooms are relatively clean, with fresh linen, but the plaster/wallpaper is peeling a bit. The shared toilet was dirty and the sink had been smashed in. I think everything you need to know about this place is the fact that there were signs everywhere telling you that if you were caught taking drugs you would be asked to leave. Our room was nice until the following mornign when it had been raining all night the ceiling above our head started leaking! When we told the manager she didnt offer to knock some money off the price. We wouldnt stay here again. Spend a little bit more and you will get better service and hopefully a roof that doesnt leak! If you want a peaceful nights sleep dont stay here. Securtiy in the rooms was awful, it was clear that the door to our room had been broken into on previous occasions and barely shut properly as a result. I suppose it would be okay for hostelers but at £35 it was a bit pricey for what we got! Also dont believe the photos above, it is nothing like that! Obviously mocked up by the owners, but the reality is totally different.