The Star Hotel

Hotel

All the requirements we needed for a one night stay, clean hotel and friendly staff.

Stayed here last night and it was brilliant. Love hotel, lovely staff. Right by west quay.
definitely recommend this place.

Great hotel. Friendly staff.

Great staff, friendly and helpful. Rooms are clean and comfortable. Close to the city centre and easy access to the ferry and cruise ship terminals. Easy on the budget too. I would recommend.

Interesting hotel. Told by staff it's 300 year old. Room was a bit rough and ready but clean. Toilet seat broke, shower door would of fallen off if not careful, had to pay £5 to park round the back of hotel. Not badly priced, nice breakfast. Only some plate so not good if your a big eater.

Really quaint hotel with a great bar.
good place for a cheap drink and great staff
Even the short one …

Small family-run hotel. Not very modern, very small elevator, which doesn't serve the full hotel. I was fortunate to have a room with AC and reasonable access to the elevator. The location is perfect to roam around and go shopping, and taxi took us to the western port for £6 to catch our cruise ship.

Only stayed one night but happy to go back the staff were friendly and helpful, the room was clean, comfortable and had everything you would expect. Centrally located for Southamptons bars clubs and restaurants. I particularly liked the car park gates being closed overnight and the cctv which kept my motorcycle safe overnight.

Outstanding! Beautiful rooms with room to stretch your legs — large rooms — large window. The staff is caring friendly and just nice! Wish we had stayed longer! We will be back! We stayed here before we went on a cruise. We will book a night after the cruise before flying out of Heathrow. Taking National Express just down the street.

Hotel in great need of updating.

A pleasant place to stay. Room was fresh and clean and well specked. Had a larger than usual TV which was nice (Room 2). Both reception staff members I met were really friendly too. Would stay again.

My friend had booked two rooms, one way there the hotel called to check we were definitely coming, was booked and paid at time of booking. When we arrived tired from our seven hour trip, we were given key went up to our room went in, wow! Someone else was in it. Went back to reception they couldn't figure out how this had happened, and started going through each room, eventually we said we needed to eat and would return, we returned a good couple of hours later to be given a key to the room, so shattered we discover we had been given what I would honestly without exaggeration call it a Cupboard, only consolation is the bed was spotless, very small, the toilet was wet room with shower head fitted in it. The wash hand basin was next to the bed. Never again. We were to tired and it was to late to do anything about. However they hotel did give us and our two friends breakfast on house and £20 refund. The staff were all very nice, lovely Breakfast. However sorry never Again.

I will stay again but it would not suit everyone. Cosy old fashioned, cheapish and cheerful. Tiny ancient elevator. City centre location with decent sized clean rooms with kettle etc and excellent bathrooms. Staff helpful. Parking very tight but very limited and costing £5 per night. A rabbit warren of old rooms and corridors. Not double glazed.

Always love staying here. Staff really friendly. It is what is. Don't expect 5* but what you pay for is what you get. Certainly have stayed in worse & paid a lot more money.

I have recently stayed at this hotel for a number of months while working locally. The staff are friendly and helpful at all times and the rooms are always clean and very comfortable. The food is reasonably priced and was very nice. Maybe because I was a long stay guest, but the cook would always ask if I would like something different which made it all the nicer to stay. I spent most evenings in the bar, as it was a nice and friendly bar where I could eat and drink and chat to Mags as she runs the bar (mags bar) and was lovely and also helpful and friendly at all times. The breakfast was always lovely (you must try the sausages! ). I also got to meet the owner Gay who could not do enough to make sure everything was ok. This is a very old building in a busy area which has squeaky floor boards and lots of corridors leading in different directions which gives it its old school charm. During my stay I had noticed the owners had been modernising some rooms with some new bathrooms being fitted. All in all I would definitely stay here again if I was in the area. Thank you all Chris.

I reckon the staff must be blackmailing guests to write nice reviews of this place. Every opportunity is made to fleece you throughout your stay. Hotel is noisy and seems to encourage other guests to shout, lead large pack animals down the corridor at 0100 in the morning. Staff are friendly enough though but sadly overcharge for staying.

Nice hotel friendly staff cheap parking for the city centre. The room and bathroom was a little bit worn But having said that it was warm comfortable and clean.

Great service. Clean tidy room.
Tired bathroom. Needs a revamp.
Comfy beds. Plenty of towels.
Plenty of tea and coffee.
TV with remote. …
Great lighting.
Ample wardrobe space
Hairdryer and ironing board with iron.
A bible. Breakfast. All you can eat. Fill your boots from cereals to yoghurts. To a full English. Hot and fresh! Good stay all round. Just hope for nice neighbours. Sadly the ones above were pretty loud and kept me awake. Not the hotels fault. Of course. Would recommend a stay here. Happily book again. Thank you.

This hotel is a gem in southampton. The staff a great. On my lastest visit I was stranded in Southampton due to the snow; the lady behind the desk was very helpful and managed to get us a room. thanks Star hotel!

It’s perfectly centralised in town. It’s clean and helpful friendly staff. Noise is what to expect from the street, I had no problem sleeping. Car park is a real bonus and has cctv coverage. If you want more go to a four star hotel. We often stay at higher rating hotels but this did what we wanted. Close to the Mayflower theatre and some where to sleep.

In the middle of gradual refurbishment, although not very well executed in decorating skills, the style is much improved. Fabulous hotel structure, lots of potential but still a long way off being finished, I suspect. Would recommend it completely for: location, character, friendliness of staff, helpfulness, cleanliness, although some aspects are still old and need TCL! Parking and excellent prices.

The window frame was an old style metal frame with single panes of glass. The was a constant flow of cold air in a downdraught. The radiator was below the window with the bed pushed up against it. So, either the top of my head felt as though my brain was frying or I had my shoulders stiffening in the cold airflow. My wife had to put a thick cardigan on. The were other lesser annoyances including the toilet seat sliding on one fitting. Needless to say I won't be back.

In town close to shops and not far from Theatre. Very kind and welcoming staff.

Easily the most comfortable beds in a hotel that I have ever stayed in. Lots of original features still intact like sash windows. A little tired in places but this would not deter me from going and staying again. Very good central location and a superb breakfast. Good value for your money.

Good location but a very old building with rather dated decor. Not particularly suitable for elderly or disabled visitors as lots of stairs and narrow passageways. Rooms can be varied in condition but most have been updated and are clean and warm if a little basic. Bathrooms are functional but in need of updating. Little tip, check the shower or bath to make sure the hot water is running for more than 30 seconds when you get to your room as you may get a shock in the morning as we did (was a little to late by then! ). Good hot breakfast well worth the money (£6.95 in Nov 17). Nice polite staff overall. Last tip, due to the budget of the rooms it tends to be frequented by lots of building workers who do tend to let their hair down so be prepared for late night noise!

Location is good. However, there is way too much noise to get any sleep. The bed was very uncomfortable. It sloped. Everything (floor, bed, door) creaked. It definitely needs a good update.

Location was ideal, but the hotel felt tired and there was definite need for modernising the communal areas — felt like an old boat galley. Staff were friendly and the parking at £4 a night was reasonable.

Good choice Decent sized room. Breakfast extra but you pay for what you want. Friendly staff and clean enviroment. Next time down south will be staying here. Had a few problems with room last visit but soon sorted when I spoke to the right person. No complaints from me at this place.

Good value for money. Great location.

Poor rooms. Parking is not free. Walls are paper thin, I've heard everybody walking above me. The beds were quite squeaky. Room was badly pained, had holes in walls, the TV kept sliding from the wall one direction. The bathroom was dangerous as the tiles were ridiculously slippery. The hotel was very outdated. Wi-Fi did not work. We had a menu in the room but got told by reception only when we rang from the hotel room that they do not serve food on Sundays. The gentleman working there did not know what room service is. But the hotel was in a good location near all the shops and shopping centre.

The receptionist was welcoming. On the other hand the hotel is not worth what I paid for. Please please please you need to upgrade the whole hotel. Every seem old it smells old. There was cobwebs on the windows, carpet not hovered. Loads of things need to be a fixed for example the the walls are cracked, moulds on windows, the toilet roll holder is broken, curtains not clean The wall are so thin you can hear ppl talking and even flushing the toilet. It was ok only for a night but that is it. This place so much potential. Just really dated.

Couldn't open windows in roo, fan was provided but was very hot. Everything else was great.

You get what you pay for and the star hotel is pleasant enough with friendly staff, good food, and accommodation. The only real let down on my stay was the free Wi-Fi wasn't working.

Great staff and generous sized rooms. Centrally located too.

Rooms dated, walls cracked and damagrd windows dirty, mouldy and window catch in bathroom broken. No blinds on bathroom window so people can see in from car park opposite the hotal. Show takes 10-15 mins to get hot and no real pressure fron the show. Not good value for money.

Some of the rooms are quite nice. Nice building overall. Like a lot of old buildings it's a bit creaky but clean.

Single bedroom nicely decorated, small but adequate ensuite. Reception very polite and friendly with speedy booking in. Reasonably priced £50 and parking. Would definitely stay again.

Rooms and decor tired, but excellent service and facilities.

Great little hotel in the heart of Southampton. Excellent hospitality from the host Gaie Sully, made us feel very welcome & pointed us in the right direction of all local attractions. Clean, comfortable room with an excellent cooked breakfast. Definitely come again.

Just arrived back home from another stay at the Star Hotel in Southampton. "Room No 6 Jay". This hotel has always been welcoming, clean & comfortable. All the staff are very helpful and friendly. Yes it may not ultra modern but the atmosphere is good. This was my fourth visit and I cannot fault it for relaxing break and only 5 minutes from the shops and a short distance to Oxford Street for some fine food and wine. See you guys again in a few months. Thank you for a pleasant stay!

The rooms are a fair size but the rooms are unclean terrible and discusting the floors are dirty and the bathroom is unclean terrible and discusting aswell and my partner Just found a insect in the bathroom that looks like a centipede, ummm the staff can be helpful at times, very noisy at times as you can hear people talking and walking above your room, there is Wi-Fi but it's rubbish can't use it half of the time, the breakfast is awful it's either cold or over done, I know one thing I won't be staying here ever again not after the experience I have had in this old hotel not even up to date they must think we're still in the olding days in this hotel seriously needs a freshing up but my advice is don't stay here!

Rooms a little dated but very clean. Good price, and parking on site too. Food is brilliant. They don't skimp on the portions and the breakfast is spot on. Stayed here 3 time and going back in a week or so.

I stayed here for 4 days back in 2010 and I absolutely loved this hotel it was family run, the staff were lovely, I had a single room with a very comfortable bed, nice bathroom with fresh towels, room cleaned beautifully I didnt eat at the hotel I went to tescos up the road to get my food and then went out but all around a lovely hotel people are reviewing it as terrible well I would 100% reccomend this place its lovely and would 100% without a doubt return.

Looked absolutely filthy and run down from the outside! Needs urgently a lick of paint — a really sad contrast to this up coming part of the Old town's High Street.

Lovely hotel and very welcoming staff :).

Pull it down or do it up. Can't find a single place where the paint isn't pealing off. Truly, truly terrible.

This is one of those hotels that we have stayed at a number of times. Each time we stay here, they try their best to be as kind and as helpful as they possibly can. The rooms are always spotlessly clean. The breakfast is extensive, fresh and well cooked. What more could one ask for in a hotel.