Review of St. Ermin's Hotel, Autograph Collection 4*

Sarah J.

08/03/2015

Respond
4/10
I've stayed in this hotel a few times for work and as much as they to they can never seem to get it right. It's ok, but the little annoyances add up over time and depending on how discerning your taste and travel style are — you may want to skip it. Annoyances: 1. The walls are paper thin. You can hear conversations in the hallway. I asked for a quieter room and they offered me one on the courtyard — where cars drive in. Still not sure how that translates to more quiet. 2. The doors have no slam stops so when someone allows it to shut from behind them it is LOUD. If it's one of your neighbors your wall hangings will shake. If you're extra lucky to have one near the maids closet like I did the first time, forget about sleeping in. Truly, this may be the worst thing I've ever experienced in a hotel and I travel for work 30-40 weeks a year globally. Don't expect to have a work call from the hotel. 3. The elevator speaker is LOUD. Like beyond human comprehension loud. Elderly friendly? 4. The scent when you walk in is so strong that if you have any allergies or sensitives or a headache — God bless you, that's the only way you will survive. It also smells quiet bad to me but I'm sure someone thinks it is a nice scent. 5. There are no free bottles of water. This might be venturing into greedy territory but I have just come to view this as standard, particularly in a location where folks have gotten off a long flight. 6. I've yet to see them get a room service order right. It'll be close but don't expect perfection. 7. Ice machines working is 50/50. 8. If you like a bathroom with water pressure — don't stay here, or beg for a room that has the remodeled shower (they're hard to come buy in the corp rate category) 9. New during this stay are the bugs in my room. Like fruit flies. I have no words. All to say — good luck. I have to leave now because the door slamming is driving me crazy.