Signature Double Room
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. This double room has air conditioning, executive lounge access, flat-screen TV with streaming services, as well as wine/champagne for guests. The unit has 1 bed.
WiFi is available in all areas and is free of charge.
Beds: 1 double bed (131-150 cm wide).
Room Facilities: Hand sanitiser, Ironing facilities, Carpeted, Toilet paper, Wake-up service, Air conditioning, Pay-per-view channels, Desk, Bathrobe, Executive lounge access, Bath or shower, Clothes rack, Upper floors accessible by elevator, Wardrobe or closet, Free toiletries, Flat-screen TV, Cable channels, TV, Satellite channels, Hairdryer, Linen, Electric kettle, Iron, Shower, Private bathroom, Socket near the bed, Towels, Heating, Streaming service (like Netflix), Toilet.
I want to tell you my story regarding seraphine london kensington gardens: I offer to my nephew a one week vacation to London and Edinburgh, it was the last week of June 2018. I paid everything, but the visa for my nephew was refused from the British Embassy. I called all the tours, hotels, airlines tickets, transfer, trains etc to change the dates to October 2018 and everybody accept, except seraphine london kensington gardens. My agent called many times the hotel, explain the situation, send the refusal letter, and tell them that instead of 4 nights during a high season period I want 3 nights during a low season period, but no chance! I don't want any penny back, I just want to change the dates like what I have done with the others but they refused, "do a fresh booking they said. " the staff was so rude especially Altaf the front office team. There is no common sense or no human bean, therefore if you want my advice nobody should work and book any rooms with such hotel, they accept only to refund money in case of death, this is the hotel policy! I am publishing this review because I want to share what happened to me and hope that the people who want to travel to London will not book their stays at seraphine london kensington gardens. bouchra elmir elhawa.