Review of Days Inn by Wyndham El Paso Airport East 2*

A place to sleep. In my opinion, El Paso Days Inn is worth no more than $50 per night w/tax. Do not expect smiles or "warm hospitality". Staff seemed stressed, overworked, underpaid, and ready to walk off the job. They did not speak english quite well enough to effectively communicate, but were tolerant at first until I "bothered" them with an additional request. If you want breakfast, you have to ask for a "meal ticket" from the front desk and eat in this hot, overcrowded breakfast room adjacent the main office. Let me clarify: You HAVE to stay in there and eat. You cannot take food back to your room. (Standing room only during peak hours. ) Chances are, you will wait in a long, disorganized line and then eat standing up. The coffee was terrible with no real creamer and they ran out of biscuits. I could not wait to get out of that horrible little dining "cell". The crowd, selection, and meal tickets made me think to myself, "What am I doing here? This is what it must be like in a homeless shelter. " Vending machines were sold out of everything I wanted. Every time the maid cart rolled by on the second floor, the ground and bed in my room shook like an earthquake; which woke me up every morning. Other loud "booms" shook the floor, too; most likely ground floor doors slamming. Internet was slower than dial-up and didn't always work. When I politely reported this, staff told me they would "reboot" internet immediately and then openly admitted hours later that they did nothing to fix it yet; annoyed that I had followed up. The canned response made it clear that this was a routine complaint with no solution (points to ownership) and the problem persisted the entire time I was there. Groups of tattooed / pierced party people standing around drinking made walking around outside the room awkward. I needed an iron and ironing board; which the clerk handed it to me at the office at check in. This means I had to load it in my car, move my car to an overnight parking spot, unload it again, and then lug it through the parking lot, up the stairs, and down the hall to my room past everyone standing outside their open hotel room doors blocking my path. (Yes — it's one of those places. This was Thursday night at 1am. ) Then my key didn't work. When I did get into my room, it smelled musty and the clock radio was blasting mariachi music at maximum volume. TV was at least 20 years old with no HBO. Coffee maker was dirty inside. Curtains did not close all the way. The pool was clean but 90% chlorine. Room was fairly clean but thrown together. Too bad. I stayed a week at Days Inn St. Louis and was looking forward to staying at Days Inn El Paso. These are franchises. I don't blame the staff. The OWNER needs to immediately address some issues here to reach an acceptable star-rating.