Review of Courtyard Fort Worth Downtown/Blackstone 4*

First, the front desk employees were very friendly and helpful. This is not about them. We were there for the Cowtown Marathon. We were all pretty tired afterward. We didn't realize we passed checkout time. We were getting ready and one of the girls went to grab a bite to eat and was going to come back and get her stuff. Meanwhile, I found out we passed checkout time (11:00) and Thank goodness another friend in another room had a late checkout. She said I could move her things there. Well, 1) I had to go down to the front desk to get my card to work — it was only 11:30. I had to go down and reactivate my card to open the room to move her belongings. Well, I was flustered with moving my stuff and her stuff that I left a bag behind in our room. My friend came and got her things and everyone went home. However, once she got home she realized a bag was missing. So she immediately called the hotel. Got housekeeping's voice mail, not surprising, it was late, then I called first thing this morning and I got voice mail. I left a message, didn't hear back and I called again this afternoon and told the front desk my situation. He was really nice and said he'd go find them and have them call. Mind you, this is BARELY over 24 hours since we left. Well, the housekeeping mgr called and claimed that they did not have the bag, just some chargers and clothes (which probably weren't hers anyway). This was a pretty big lululemon bag with handles on it — shopping bag that was full of things. It was obvious it was something that was left behind, not trash. The only people who had access to the room after I moved the belongings was the housekeeping staff. And it's pretty obvious someone pocketed her belongings. There were a couple of items in there that were expensive items. It's disappointing that people are dishonest. I even left a tip for the cleaning staff. I don't usually do that, and now I have a sour taste in my mouth for doing it again, which will hurt someone else that is an honest person. Not only did that happen, we had to listen to what I understand was a staff elevator — sounded like a loud wind tunnel — almost all through the night. It just makes me mad when people steal other person's things. How would you feel if someone stole your stuff that you worked hard to attain? I have told my friend to file a claim and/or police report.