Review of Studio 6 Oklahoma City 2*

Tiffany B.

03/20/2018

Respond
1/10
I was EXTREMELY disappointed with my stay this past weekend at one of your hotels in Oklahoma City, OK (3850 S Prospect Ave)! The facility had NO iron/ironing board — and when I asked "why" — I was advised the Owner stopped furnishing the hotel with this NECESSARY amenity because of theft. I understand theft of many amenities within hotel establishments is always a possibility and, I am sure — something that happens quite often. However, to even suggest to NOT provide such an essential item for guests staying at a HOTEL — is really not a possible option. As was MY situation, people often stay in hotels/motels as a result of business or other important engagements — and often have been traveling via car, plane, etc with their clothing packed or folded up on bags/luggage… hence, it is most probable that clothes will have to be unpacked and IRONED! The front desk clerk continuously advised that it wasn't "her" or "the hotels" problem because people steal them and they can't control that from happening — but I repeatedly advised her to stop FOOLISHLY explaining and trying to convince me that NOT having an iron at the facility was "not that big of a deal"… she eventually saw my point after ANOTHER hotel guest that was checking out, walked up to me and said "you can have this iron that we had to go out and PURCHASE last night"! Also amazing to me was how the desk clerk implied that I shouldn't have even "expected" for them to have an iron because 'THERE WERE NONE SHOWN IN THE ONLINE PHOTOS OF THE HOTEL AMENITIES'… what the heck?!? However, I am sure my point was truly understood when I explained that NO hotel has to post pics of an iron/ironing board because it is an ESSENTIAL amenity that EVERY hotel should have… it isn't some "special, added bonus type" of item — so a NORMAL guest wouldn't have looked in the online pics "specifically researching" to see if an iron is INCLUDED in the room! This was the absolute, worst experience I have EVER had at ANY hotel — and I would NEVER recommend this particular location to ANYONE! For future — a more professional and 'business intelligent' way to approach this "iron theft" problem may be to simply monitor and control the usage of irons by requiring the IMMEDIATE return of such an important hotel amenity (even if a hotel employee has to go retrieve it themselves from each guest) — instead of just giving up and not providing one at all!

Nightly rates from $44

Book Studio 6 Oklahoma City