Review of The Westin Lake Las Vegas Resort & Spa 4*

After traveling back from our granddaughters graduation in Oregon we found a room through Expedia at The Westin Lake Las vegas Resort and Spa at a great rate. Thought we would treat ourselves the last night. Uggg… after going to dinner at Rick's their restaurant decent except for having to get up numerous times to refill my water glass and the creme brulee trio we ordered was melted liquid. We got back to our room exhausted ready for bed… the room air conditioning not working properly. Had to call front desk and had to wait for house engineer to come into the room to take out the filter which he said was dirty to leave out for now because he said it would be another 30 minutes to get new one. He manually set it lower said it should cool off. It took a while but never got really comfortable. Through the night noises like rattling pipes and the toilet kept running broken handle… both kept waking us up. Oh then to finally fall asleep and to be woken up by a very very loud dog barking across the hall… had to call front desk. Then all of us went to bathe and absolutely no wash clothes… another call X 2 to front desk to get them. This was the one morning on trip we wanted to sleep in and relax. No such luck. After all that asking for a late check out… they gave us a whole hour. Nothing done at checkout to address all the problems even after sharing with the youngman of our frustrations. Oh well they don't care we were just one of many in their pond. The young lady who checked us in was not very friendly. We 3xpected more from a Westin. Honestly our stays went better at the comfort Inn suites that we stayed at along the way surprisingly opposed to the Westin. Very disappointed to say the least.