Americas Best Value Inn Heath-Newark

Inn

I would not recommend this hotel there is a lot of drug activity prostitution and it is absolutely horribly unclean they require a $50 cash deposit on top of the rental Room fee they are rude at the front desk absolutely miserable experience we could not take a shower the tub with full of black grime so we had to wait to shower until we got home unnecessary.

The rooms were clean and nice. My only frustration is that we went up to the front desk twice to get towels and an extra blanket, and both times they had very few or none because no one had done laundry yet.

Not bad rooms, price is decent for a weekly rate. Nice to have fridge and microwave. Was contacted by the owner and they made it right so will change my review.

Excellent little place. Close to everything. Friendly staff. Did not take advantage of the free contental breakfast though was way to early for me.

Very good for the price. My cable didn't work but was still overall good. Accidentally took the key card but they said it was fine. Would recommend. Also. The beds were so comfortable! They didn't look it but I slept like a rock.

This is a terrible place. It was not clean. We arrived. Our room was terribly hot and the air conditioner didn't work. We called the front desk and asked for another room. We waited a half hour for the desk person to call back. I finally called him. He said he now needed to check with the manager to be able to change our room. We had been driving for hours and were tired. We finally were given another room which was even hotter and stuffier than the first room. The air conditioner would not stay on! We called the front desk again and were told the manager would not move us to another room and that the room should cool off by morning. We checked out and found another motel. The clerk said he could not refund our money. He said his manager would do that in the morning. We had to return the next day. The manager had already charged us for two days as well as a $30 fee for our dog because he had entered both rooms! We did not cancel. We arrived and had to leave because the manager was unwilling to give us a room with an air conditioner that worked. She still charged us for one day even tho it was entirely her fault that we did not stay. Priceline found us the room and told us it was one of the only pet friendly motels in the area which we found out was a lie. There were numerous motels that were pet friendly in the area. Save yourself the aggravation and avoid this motel at all cost! I'd also use another finder as you don't know what you may get through Priceline.

Exactly what I expected for the price. Fairly clean. Updated but not new. Towels and sheets were slightly dingy but clean. Pillows and shower weren't great, but were ok. Lots of outlets, and everything in the room worked. Close to shopping and restaurants. No bugs. Wifi was acceptable quality. Good place for basic, no-luxury lodging.

My friend got bed bugs from stay at your hotel! Then she received a letter saying it wasn't bedbugs, don't stay here.

I'm only giving it a one star because room 122 was littered in bed bugs on both beds. I did to go to front desk and showed them and they gave me a different room and that one was super clean and there wasnt any hassle about switching out rooms. Other than the first room having a ton of bed bugs, the place was pretty great for the price seems like they updated their rooms as well. Also all the staff at front were super helpful and nice.

The place is nice in side but the part I don't care is you can't smoke in your rooms.

Room is a joke, staff is very rude and accused my family of not paying for our room. Room was 50 degrees when we entered, there was no comforter just a dirty sheet my family and I slept with our coats on and the shower was gross! 11/10 don’t recommend at all!

When I first got here I went into a room that I had booked with 2 double beds. Well, upon walking into the room the heater was broken, sheets ripped off bed and the beds were turned sideways. There were also pills all over the floor. Thankfully they gave us a better room and it was a lot better. Just not a very clean place.

Its a okay Motel to stay at nothing fancy like some places but it's a lot cheaper then those fancy places and it is clean and seems to be safe I need a place to stay you should go here but there's no pool.

They are so kind, an they have been so loving to me here, an very attentive to me with the things I have needed help with while staying here.

This is a really good place to stay because it have all that you need 1-. The room in general is clean and comfortable (beds, sheets, bathroom) 2-. I love the fact that the floors aren’t carpeted! 3-. Frig, microwave, coffee maker… you really don’t need to much to stay for a few days! Price is totally affordable and the staff so welcoming! In general… I highly recommend this place to stay!

For it being a really cheap hotel, I was pretty surprised with it. I usually don't expect much with places like this but the room was nice. The beds were clean and comfortable. The bathroom wasn't spotless and there was hair in the bathroom on the floor and in the shower. The man at the front desk was very nice and helpful. I would stay here again if I were tight on money.

You get what you pay for. Very basic room, although the room did have a microwave, coffee maker and a mini fridge that was plugged in but not very cold. Breakfast was coffee, bread for toast, and packaged sweet roll.

This used to be a decent motel until they remodeled. Now it feels like an army barracks. No carpet, fake wood floors. Rooms echo with every step you make. Bathroom was dirty. Construction workers sitting outside their rooms drinking heavily. Very uncomfortable situation for a single woman.

This place is terrible. The non smoking room smelled like an ashtray, the toilet, and the neighbors, worked intermittently, there was a patched hole in the floor with plywood and what appeared to be drug deals in the parking lot. No breakfast as advertised and a poor black kitty that someone literally chopped it's tall off and broke it's back leg, crying for food outside our room.

Very dirty. Very small. Uncomfortable beds. Dirty beds as well. Room dirty overall. Needs maintenanced. Will not be staying here again.

Adequate rooms for a modest price. Small, but clean rooms. In room microwave and mini fridge. Good beds. Located minutes from many dining and shopping options.

I just left there a few days ago. Was there for 13 days. KATHY at the front desk was the nicest Lady and always was smiling, no matter what I asked. MITCHELL, whom I booked the room via the phone was the perfect gentlemen. After reading reviews before I got there, was thinking, oh boy on the room. BUT, when we entered the room, all was great. Was clean, bathroom was totally clean, had enough towels, soap and all was neat. Saw no bugs, except for the ones around the light outside. The floor was well cleaned and nothing on floor from previous people. Everyone, from housekeeping staff to maintainence and the front desk we above the call of being friendly. WILL I GO BACK THERE, YES I WILL and thank you all there for Our nice stay. ;-)

This place is disgusting. The non-smoking rooms stink like cigarettes. The lady at the front desk is probably the rudest lady I have ever had contact with. Mouse droppings on the floor and the rest of the room looks like it hasn't been cleaned in quite a while. People using drugs and urinating in public. The pillows, sheets and bed stunk like body odor. The maintenance man was incredibly creepy pacing around looking in the windows of every room. Do not stay here!

It was dirty and a gross place to try to sleep. Slept with one eye open. The place should be shut down. Lots of safety violations! Do Not Stay Here!

DISGUSTING! Do not stay here! We got there and the young kid that checked us in put me in a room that already had someone in it. Imagine the surprise I had when I opened the door and heard two dogs snarling at me. Went back and told him and he says he has no idea who is in the room! Got put into a new room and the trim around the floor was literally falling off. Stains on the bed sheets and mattress, dirty refrigerator, dirt and hair all over the bathroom floor. Didn't even take my shoes off, we called around to other hotels to find somewhere else to stay. Went back to the office and the kid said we would have to call "Brock" in the morning to get our money refunded. We called and got a rude man who hung up on us, and we're now getting charged $53. Horrible nasty place, nasty rude staff.

It's pretty good. Hard wood floors kinda sucked.

Good space and size. Internet is fast. Decent for the price.

Beds are disgusting, sheets not changes, smokey, at least change the damn sheets.

Our room was really cheap and affordable. The bed wasn't too bad, but I still had trouble sleeping. The only real bad thing about the room was that parts of the doors and walls were falling apart, and the floor was turning my socks black…

Absolutely a terrible place! First they couldn't find our reservations. Than we get a room and it's absolutely disgusting. Holes in the walls, dry wall every where. Box tvs. We went and complained cause it's not what we looked at online. The lady apologized and said she would move us to a nicer room. We got the keys and it looked better. I moved the blankets and there were dead spiders. The glass on the window was cracked. Spiders all on the windows. Never going back. Left and got our money refunded. Definitely a dump.

Can I even rate it less than a star? The bed sheet has something dirty spelled on it! That means they don't only never change it, that means they don't even look if it's dirty! They don't care if their customers sleep on sh*t!

Approaching the hotel from the outside it seemed like a nice place. After check-in and driving to our room we noticed that it appeared that local people live at the hotel. Like a rooming house of sort… Once inside the hotel room — it smelled of smoke — the rug had several nasty dirt spots on it and anything that we touch had dust all over it. Luckily my wife and I brought a queen size sheet from our home to cover the bed. It was perfect to cover the entire bed and pillows. If not for our sheet — we would have slept in our car. The next morning we complained to the hotel front desk personnel telling them about our disappointment. We were told that the management was in the process of renovating the rooms and this was given as the excuse for the dirty room/s. I should also add that my wife and I saw two women with grocery shopping carts. They had sheets and pillow cases that is it. I watched them for a few minutes and they went in and out of rooms changing the sheets and pillow cases very fast. A door would open and close very fast. No cleaning or anything else besides changing the sheets and pillow cases. So because of complaining and stating that we were thinking about moving to another hotel. We were moved into one of the renovated rooms and it looked nice but it was not clean. It smelled of smoke, it was very dusty from the renovation work. Dust, Dust & more Dust on the floor and other areas of the room. Anything that we touch had dust on it.