Hotel Akron Northwest - Copley

Inn

Nice room on the cheap. Staff was friendly but kind of made us feel odd when explaining the rules about additional guests. Perhaps because the clerk was new.

It was clean and quiet, good for a quick overnight. The loss of a star is because of management. Kinda made me feel judged. "If you bring in another person we're going to have to charge you more! " Um, ok… do I somehow look like I'm about to pick up some random 3rd party? Just… no.

They have 2 rates: $50 or $100. The good rooms are $100 and have working TV and air conditioning and are remodel and clean. The $50 room means it's dingy and things won't work and don't expect any services. $50 For a double means you are just needing a place to sleeping overnight … Which worked.

Positives: last-minute availability (which I needed), the rate was discounted, and a very pleasant and competent young man at the front desk. Negatives: some sketchy characters including a guy yelling profanities so loudly I prepped myself to call police and a woman who seemed intoxicated and anyway couldn't slide herself out her door and against the outside wall without dropping her unlit cigarette, no fridge and microwave (I may have misread the room details to expect the fridge, but when I thought "that's fine, I'll fill up my ice bucket and chill the food in my cooler" I went downstairs to find the ice machine out of order), the hot water ran out in the shower in about two minutes, the curtains were not heavy enough to keep out all the light from walkway.

Great room and great price, one of the nicest motel 6 rooms I've ever stayed in, highly recommended.

Pretty sure they double charged me. So I reported them to the BBB. Overall, the room smelt heavily of smoke but the television did work.

I paid cash and they still charged credit card. Refused to even listen to what I was saying. Place is a joke. Renovations are a joke. No microwave refrigerator. Standing water in the tub in renovated room. Ask for new towels and they gave me a bath mat. Stay somewhere else.

I liked our room, sink area, and little table seating area a lot. That area was very nice! But, there was an inch slot under our door that you could see straight outside, and lots of cold air came in so we had to block it with a towel. Also, the bathroom was quite rough. The bed was comfy though! I feel like the room could have been swept as well.

While online booking information is incorrect due to remodeling plans, still was a great stay. Service was far beyond what one could have expected for a motel. Shout out to the staff @ super motel/motel 6 your service was comparable to that of a 5 hotel. 10x better than service I received@ the Best Western in Montrose. Cant wait to return after remodeling is complete.

So I'm exhausted after traveling a couple of weeks in dance rehearsals. I stopped at Motel 6 because it seemed reasonable and I was over driving. The house keeper was covering the front counter. She was very pleasant and we talked about how she enjoyed her black coffee. She said she hated the front desk because it was boring. However, I felt she had presence and was awesome with her customer service. Especially since she had been there all that day. The manager arrived to check me in. It seemed some of the rooms were having issues with the TV and there was also renovation going on. The manager accommodated me 100% Cut me a discount on a ready and newly renovated room and was pleasant the entire transaction. Seems like no big deal. But in this day in age and with my last two weeks in new York it was nice to have customer service. My room was clean. Smelled fresh and the temperature was right. Not too cold or hot. I also had access adequate parking. So I was happy. Thanks again.