Review of Mankato City Center Hotel 3*

So, back in April of 2017 we decided to go ahead and book our wedding reception at this hotel. We had been to several other establishments before deciding on the City Center Hotel. Upon or first two meetings with Erin Herding, Sales and Catering Manager, we were told multiple times that, if no event was booked the Friday before our wedding, we would be able to decorate Friday night, but if nothing else, we would have the space to decorate Saturday morning. This point was stressed to us on several occasions by Erin. During our food tasting, we were even told by Jerry Klein, Food and Beverage Director, that we the tables would be set and the way he showed us during our tasting, and available to decorate right away Saturday morning. Now, here we are, less that a month and a half away from our wedding date, and we have been informed that they booked another event in the space Saturday morning, and we wouldn't have the space to decorate until noon Saturday. With pictures at 1 that afternoon, and ceremony at 3, that leaves us with literally 0 chance to get things decorated for our wedding. Erin promptly threw her boss under the bus, saying that he was forcing her to book the event to bring in money. I don't care what their justification is, they violated a verbal agreement. The worst part of it all is, with so little time left before our wedding, and invites sent and RSVPs received, we are simply stuck. The logistical possibility of re-booking another space, and contacting all of our guests to inform them of the change, is practically non-existent. This is a terrible way of conducting a business, and will be the last time either myself, or any member of my family stays at this establishment.