Baymont Inn & Suites Richmond

Hotel

Not fancy or high image if you need that not your place. HOWEVER if you want a good clean room at a reasonable but not cheap price this is your place. Staff and owner are very helpful and and friendly. We had a very early departure and they actually made coffee rolls open an hour early for us. Side note just across the street there is a drive in restaurant for quick meals BUT next to it is a delightful family owned Steakhouse well worth your time to visit.

Good. Cheap. Beds where not bad. Staff was nice. Breakfast was fine. No complaints especially for price.

Clean, comfortable and very nice front desk staff Krystal. Lots of people in and out at night so ask for a room away from the side entrances.

Staff treated me wonderfully for the 5 months that I stayed there when I was down on my luck. The best hotel experience in my life. They even snuck me breakfast treats a few times :)

The staff was super kind. Rooms were readily available and lobby was clean.

Easy check-in used Wyndam Rewards to book online.

I want to let the GM, Crystal, know what an outstanding staff you have — My fiance and I stayed two nights. December 30th and New Years eve — Although we were both under the weather with the flu, your staff couldn't have been nicer. Starting with the night manager who took the time to make me a great cup of coffee at 3am then the housekeeping staff, C. J and Laurie who were both very kind and efficient — Crystal, I plan to reach out to you with specifics but we both love this hotel and plan to visit again soon. Thank you for making us feel like family — Sincerely — Bill and Pam.

Cozy clean rooms, friendly staff, decent prices.

At first when you walked in the hotel, it smelled and everything seemed very neat. Once I got to the room, I thought I had over paid for a one night stay. Nothing about that room was appealing. In the middle of the night I became thirsty. I went to the vending machines across my room to get water but they only sold sodas. At 3 am I walked over to the front desk to ask for water but the lady said oh I'll make sure to make a note of that because we've had many customers request water but we don't have any, I'm sorry. I was dumb founded. What hotel doesn't have water for their guests? I thought that was the least they could provide. In any case, all night long I kept waking up to the sound of the ice machine in front of my room and the door making noises every time someone else nearby opened or closed their door. The next morning I go to their breakfast cafeteria area. No water. Orange juice, check! Apple juice, check! I wouldn't pay over $100 for another night at that place again.

Very clean and safe area. Room we stayed in was surprisingly move and updated for the most part!

Beds uncomfortable, room was a non smoking but smelled liked smoke so bad that it gave me a headache. Expensive for what it is.

Check in was fast and friendly. Rooms clean and spacious. Beds pretty comfortable. Continental breakfast was good. If your a late sleeper do not take a room close to office.

The bathtub was really creaky and I felt bad taking a shower early in the morning. Also has a water softener. Otherwise, very satisfied with out stay. Just needed a close place to crash for my Spartan Race! They also let us check in early before I started my volunteer shift so my mom (who was traveling with me) could relax. Also modest but nice continental breakfast!

Location is great for event I was at. Beds and room was pretty good. The air in our room was a little weak and don't take room 201 if you are a light sleeper. The room is right above the entrance so you can hear the doors pounding all the time someone goes through.

Shower was not clean, beds were comfortable, breakfast left a lot to be desired.

Welcoming hotel with great service.

Stayed at this hotel for a work trip. The rooms are clean and beds are good. The hallways smelled like stale cigarettes. Rooms smelled like fresh paint… We think they might be painting over mold and the stale cigarette smell. Breakfast is bad. Showers and toilets were bad. Overall it's a crappy hotel, but you can't expect much.

Nice place. The only thing wrong is even after you make a reservation. A day later when you want to stay longer. They kick you out because they say somebody else has booked the room. But they offer you another room at twice the cost.

I've stayed here a few times and kinda liked it, it has good amenities and price is good as well. I've stayed here maybe ten times. My wife, however, hated it. The room was cold and the bedspreads were dirty. We stayed in the room maybe 20 minutes, whisper argued about it, and I asked for a refund. The room was completely untouched. They said no. Use some discretion and say yes. I asked him to look my name up to see I've been here 10x without asking for so much as an extra bar of soap. So obviously this is a specific situation to me. But what if you don't like your room? Good luck.

Quite dated but the room was clean and was the right price for quick overnight stay. Only bad thing was the hallways smelled bad. Luckily the smell did not carry into our room.

It's a Super 8… What should you honestly expect. Nothing fancy, fairly clean, front desk person was hospitable, bout all you could ask for from a "cheap" hotel… Well everything but the cheap thing. If you're gonna pay 90 beans for one night you may want to pony up the other $20 for a Holiday Inn.