Review of Econo Lodge Midtown 2*

I checked in about 11:30 pm. Went to my room and found hair all over both beds, on the towels, in the sink, in the shower. Stains on the sheets, mattresses and pillows. Mold growing in the shower. I called the front desk to ask about changing rooms and was told they were not allowed to change rooms after 11pm because that is the hotels quiet hours. I then asked for a refund so that I could go to another hotel and was told refund only be done in first shift by a manager. I actually ended up sleeping in the chair in the room. I went to check out the next morning and asked to speak to the manager and showed him pictures of the room. I only intended to make him aware that it was dirty and perhaps housekeeping could use some work. He said to me "how do I know you took those here and not somewhere else? " I told him to go look at the room. He came back a few minutes later and said he couldn't find anything like that and had the audacity to say he thinks I'm just trying to get money out of him. He then proceeded to escort me to the room to show him the things I was complaining about. We get to the room and the housekeeper and head housekeeper have already stripped everything off the beds. I am them verbally ambushed by the manager and head housekeeper. The manager going on about how she had worked there for 25 years. The head housekeeper ease taking about how her staff knows how to do their jobs and that they have all been there more than 10 years. The way I was treated and spoken too was totally unacceptable. Called choice hotels international after I checked out and they called the hotel and the manager told choice hotels that he would not issue a refund. Choice told me I would hear from the property owner directly, never happened. Head to call back 3 days later to be offered a 35 dollar refubd in the form of a check that would take 4 to 6 weeks. Finally ended up getting a free night at a quality inn in Charleston. Please save yourself the trouble. Stay anywhere but here!