Review of Royal North Beach 3*

Morgan M.

06/06/2017

Respond
6/10
It breaks my heart to write this review. We've been staying at North Beach for years. We haven't been in three years and it was apparent on our arrival that the management has changed. I will tell you that we loved North Beach. The location, price and room amenities can't be beat. It really is a little slice of heaven. However, it has become a maintenance nightmare. Things are not being fixed, cleaned or attended to properly. Just a few examples : Our wall air conditioner left the wall needing some repairs and patching, it was covered with duct tape. Our coffee carafe has been broken and a new carafe had been purchased that did not fit the machine which meant it took forever to make coffee as well as the hot plate being completely rusted out. I find this ridiculous. Coffee pots aren't expensive, just buy a new one. Wall hooks were broken and not fixed or replaced, hair dryer was broken, our toilet handle did not work right, shower handle was very finicky, just to name a few. On arrival, we brought in our things and I had taken my shoes off (because in the past the rooms had been in fabulous shape) within two minutes my feet were black! The floors had not been mopped after the last guests. (ewww! ) the dishes in the cupboards were dirty to say the least and had an odor to them. The bathtub was absolutely disgusting upon arrival. The bed completely sank in the middle causing my husband and I to be uncomfortable all night. The sheets were so ridiculously old and piled. The sheets actually did not fit on the bed and kept popping off and another guest was having the same problem. All the sheets and bedding desperately needs replacement. These things don't last forever! The entire week our room was not cleaned once. It seems for the amount of rooms and space that needs cleaned and kept up, they are short staffed. They were nice, hospitable people don't get me wrong, but I don't think we will be back which breaks my heart! North Beach has been out little home away from home over the years! If it weren't for the prime location and small intimate setting, I probably would give this one star. So sad!

Nightly rates from $157

Book Royal North Beach