Holiday Inn Express Hotel & Suites Fraser Winter Park Area, an IHG Hotel

Hotel

For the location… price is average, the beds are nice and the bathroom looked clean however … (I stayed on labor day weekend) busy yes, but when I got into my room and unpacked and settled in I found a few rasins on the floor by the computer desk, (or I hope the where raisins). The other bad thing was when I walked into the room it smelled like dog… Like there where a few dogs in the room before my stay here. But I was able to open the window and that smell was gone in a few hours, … Speaking of smells, I know weeds legal here in Colorado, that's fine… but its still smoking, and I went to go get ice and 2 punks had the door to the out side propped fully open and there getting high and blowing the smoke back into the hotel hallway… huh "smoke free property" must only be in the daylight hours… hmmm… Like I said $100 plus a night ($129 BEFORE TAX) … more like a $50 to $65 a night… (at night after 11pm this place draws the "motel 6 crowd" for as pricey this room is for what it is I expected a little better quality and management. Now… onto the positives, the front desk staff where very friendly (Tanner and Kesha) my god the most friendly and knowledgeable employees in the area and well mannered too (I went out to eat and my waitress wasn't as nice as these 2 folks are). I was very happy to know these two cared about doing there best in there work.

Clean place and the staff are friendly and helpful. We've stayed here a few times during ski season. Rooms are always clean and comfortable. We'll be back.

My family and I were coming from the rocky mountain national park and it was getting late, we stopped here for the night and had a great time. The rooms were clean and very comfortable.

Overall good. I've stayed before and would stay again.

Spacious rooms (single king size bed room) with ample parking out front. Breakfast area has very little seating room, staff is pleasent and would stay at again.

This location is a rip
They treat their employees like crap and do not pay them!
DO NOT USE THEM!

The room was clean and the staff was both friendly and helpful. Free shuttle stops very close to the hotel. Many trails within a stones throw. Safeway and liquor store across the street.

Disclaimer, I didn’t stay at this location. HOWEVER I felt the employee I dealt with was so awesome that I had to brag on him. Sadly I don’t remember his name… Here’s the why; I had spent the day at Estes park and needed a pet friendly hotel. I stopped to see if they had availability. The guy at the counter was completely honest. He said they charged way too much for pets. Not only did the guy recommend a different place right down the road, he also called the place and reserved us a room—to our exact needs. How awesome is that? He was kind, helpful, and honest. When you’re on a stressful (at times) 3 week road trip, actions like these mean a lot. Thanks mystery guy! Point; If this is how non customers are treated, I have no doubt that I’d of been happy staying at this place.

Nice rooms, very clean. Staff was super friendly and accommodating. Breakfast was surprisingly delicious for a continental breakfast. I would definitely recommend this hotel to others.

Nice and clean. Excellent help at front desk. Will stay there again.

The rooms are large and very clean! The pool and hot tub felt great and the breakfast was delicious. All of the staff we worked with were friendly and super knowledgeable of the area. This is absolutely a hotel I will recommend over and over!

This place is great. Customer service is top notch. Rooms are clean. Couldn't be happier. Do Not go to inn at silvercreek. Come here. You'll think me later.

I’m here for at least 2 weeks while my condo recovers from water heater flooding… a sad event but this Holiday Inn is awesome… pet friendly… thank you!

Nice clean hotel in beautiful part of country. Staff friendly and helpful. I would stay here again.

Friendly service and clean room! The staff was very friendly, attentive and smiled. Our sweet was very clean with a balcony and south facing view. Our kids enjoyef watching the train. Free Bus stop very close and runs late makes it easy to get to and from Winter Park resort and restaurants. The breakfast was good with a lot to choose from. Items included yogurt, hard boiled eggs, scambled eggs, pancakes, cereals, pastries, fresh fruits, bacon, sausage, variety of juices. The tubing accross the street looked really awesome… maybe next time.

4 times on business. Always awesome. Always great service… always hard-working staff going the extra mile to make your stay very pleasant every single time I stay.

It is super nice, the people are friendly and excellent breakfast.

Great hotel, rooms are nice amd breakfast is good. The lobby area is really nice and they also have a fireplace outside that they light in the evening if your into that type of stuff. There is a Safeway near the hotel as well as a few restaurants. Overall great location.

Friendly staff and comfortable rooms. This used to be an awful timeshare resort. Holiday Inn has done a tremendous job in making it an awesome place to stay.

Our visit with this establishment was remarkable. From the first day we got there. We got there earlier than anticipated, we were driving from San Antonio and Ericson (the individual at the front desk) was awesome. For some reason we were having issues with our reservations and he was so sincere regarding the matter. Instead of sending us off and making us wait till his manager (Renee Cook) to get there. He took the initiative and set us up with our room and told us that we can take care of it as soon as his manager got in. Later that day we met with Renee Cook and she resolved our matter with such professionalism. She was very understanding and made us feel very comfortable. My family was going to eat breakfast and we were running a little late; but the wonderful staff (young lady with blonde hair) so sorry I forgot her name. Informed us not to worry that she would wait a little longer so that we could get a bite to eat. She was so friendly and conversational, that it made us feel super welcome. The house keeping was wonderful. Smiling, always asking us if we needed anything and made sure if we needed our room clean. Dallas (Front desk young lady) made my heart melt. She took the time to get my daugther a bandaid and not making her feel like she was bothering her. She was so sweet to her; being a mother it meant alot. My family and I have stayed at plenty of enough hotels; but this far was the best we stayed in. Thanks guys for all you do and your excellent service.

We got stuck here due to weather and they knew it! Due to no options of availability in hotels they charged $318.00. Guy was a jerk knowing you had no other options besides sleeping in your car in — 8 degrees. Im pregnant with a 5 year old. Traveling military family and they screwed us over.

Not bad. My bed was clean. Breakfast was decent and had lots of options. My friends' bed had hair under the pillow — gross. The location can't be beat. The other annoying thing was that they request you check your ski gear in at the desk. I understand why, so people don't wreck the rooms and hallways, but still it's annoying as I like to dry my gear before heading out.

I haven't had a bad experience here yet! This place is great I've been staying here for the past six weeks on business and the staff is always really nice and the rooms are super clean! thanks guys!

Clean and comfortable. Staff is very kind and helpful! Nothing fancy, but definitely above average. Convenient location to stores and main highway to mountain attractions.

I absolutely love the staff there. They are friendly and super helpful. If you get Jacob or JR you're in for a treat.

Very nice clean room, quiet, close to restaurants and a store. R. J. Was very helpful in getting us checked in early. Nice fresh breakfast, 6 year old loved the pool. The washer and dryer were very helpful to. Us also.

Breakfast was the best complimentary breakfast I've had at a hotel. Pool is small but warm. Room was nice and seemed clean.

Everyone here was very nice and the rooms were so quiet! Breakfast had a lot of items to choose from including precooked and packaged. Coffee, tea and hot chocolate 24 hours. I would stay here again.

Nice hotel in a good location with good dining options close by. The showers could use a little more water pressure and the hot water could be a little hotter. I would suggest requesting a room on the east side away from the road although the road noise was not that bad in the "Mountain View" room on the west side.

Friendly staff. Very nice, clean rooms. Hot tub is great. The included breakfast is awesome… bacon, eggs, sausage, biscuits and gravy, pancakes, cinnamon rolls, and a bunch more. Hot coffee, tea, and hot chocolate always available. Staff works hard to accommodate requests. Would highly recommend… really enjoyed our stay.

I really appreciated how the staff worked with us. R. J totally helped us out tremendously. I would stay there again in a heartbeat. They have a good pool and hot tub for the kids to play and the breakfast was really good as well. My son loved the pancake machine and the biscuits and gravy was overall pretty good. Don't second guess staying here!

I stayed in this hotel before it was aquired. I believe it has been recenlty remodeled and they change everything about it … Nice lobby with warm breakfast. You will love the fire outside during the winter.

Very nice rooms, amazing service. A little overpriced around holidays.

Great location, clean, friendly staff, fantastic price.

It was clean, nice, the room was large and the bed was comfortable. It was quiet and the room had a nice seating area with a desk, keurig machine, microwave and large TV. Breakfast in the morning was the best, they had cinnamon rolls, biscuits, gravy, eggs, oatmeal, bacon, sausage, toast, and yogurt. Im definitely coming back!

Room was clean. Staff was friendly. Will definitely consider staying here again.

Took my family to Fraser for my son's 3rd birthday party for tubing. The hotel is conveniently located just down the hill from 2 tubing hills and near restaurants, and safeway also just off the main street so you drive to Winter park resort for skiing and snowboarding. The staff wa friendly and accommodating to my party. They let us use the board room free of charge to hold his pizza party after the continental breakfast crowd was gone. The bed was firm, but they had soft and firm pillows to choose from, the bathroom and room was very clean, and everything was in great shape with modern furniture. Got a great deal on the room through priceline I can't wait to go back.

Rooms are neat and clean. Hotel was remodeled 2 years ago. Pool and hot tub are clean as well. Front desk staff was super curteous, and the free breakfast is supreme … buscuits and gravy, awesome!

We recently spent. One night at this hotel. Our experience was better than excellent. the staff was friendly, courteous, and went well beyond what may be considered as good customer service. It is unfortunate that we can't find a way to give them a 6 star rating. these folks are the very best of the BEST! jOHN AND GENEVA CASTSTEEL.

Incredibly clean, very nice staff, great breakfast! Can't beat the price!