Pokolodi Lodge

Hotel

Nice lodge. Wasn't sure what to expect since it was my first time in Snow mass. Very nice.

I have no idea what the hotel is like because we got stopped by the weather. They have a super strict no refund policy outside of 72 hours which is fine, but the dude on the phone was rude and they did nothing to try and keep me as a customer. I asked if I could just push my reservation back a week so it wasn’t a giant waste of money, but he was pretty rude and said no. Again, totally their right to say no, but compared to other experiences I have at hotels this felt like a pretty big middle finger. I never give one star reviews but this place clearly doesn’t care about repeat customers or even basic decency, so 1 Star it is.

Great location near Fanny Hill, the heart of the village, and the local shuttles. Clean rooms, polite staff, free continental breakfast. I have stayed here at least 1x a summer for the last 7 years. If you mountain bike, ski, or hike, this is an awesome basecamp. We often stay for the music festivals. It's got a laid back vibe mountain vibe. The only cons are limited parking, and no ac… just open the window for a breeze.

Great location, right next to shops, restaurants, and public transportation. Clean room with a vaulted ceiling that made it seem twice as big. I would definitely stay here again.

Location is great. Breakfast, price and staff are all very good.

Nice place, confi and right in front of the snowmass mall, the gondola and the bus stop to go to Aspen or zones around.

Nice little lodge. Comfortable rooms with all the basic amenities you'd expect. Very well located within snowmass village with easy access to the village mall. Breakfast included was also good, basic, but with a variety of items. Staff in front desk were friendly and helpful.

It was clean, good service, fair price.

Nice clean Sensilla Comfortable.

We got stuck in Snowmass because of flight delays and had to stay in a hotel for a night. The Pokolodi Lodge was a quaint and relaxing experience. Very toasty rooms. Hot tub. Breakfast. There was even resident golden retriever! They offered a shuttle to the airport which was convenient. Right next to Snowmass mall and rentals and lifts!

Great staff, close proximity to the mall and slopes. Rooms are a little dated, but comfortable.

The updated, clean rooms are the BEST! The location is fantastic, right on the slope! Great free breakfast; fruit, bagel, make your own waffles… that sort of thing. Coffee maker & frig in the room. There's a microwave, ice machine & washer/dryer in the hallway. Nice clean pool & attached in ground hot tub… which is HUGE. Friendly desk clerk. This is my 3rd stay. I'll be back. 5 stars! — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — Went back, my 4th stay. The walls are paper thin & loud children in the next room pounding on the walls & screaming, the bed vibrated because of some machinery… the heater maybe? No other 4th floor rooms were available. Unable to sleep, DH & I left. Next day I received a call back from management telling me he was giving me a refund, I WAS THE PROBLEM and DON'T COME BACK! So… I updated my review and gave 1 star… for THIS visit.

Great place. Breakfast could have had a bit more variety considering the resort fee. Also, if don't know where you are going don't arrive At Night. It's dark and not well lit town.

Fantastic! I can't recommend this place enough. We arrived in off-season during a road trip through Colorado. Staff was super helpful and attentive. Wish we had been able to stay another night.

The updated, clean rooms are the BEST! The location is fantastic, right on the slope! Great free breakfast; fruit, bagel, make your own waffles… that sort of thing. Coffee maker & frig in the room. There's a microwave, ice machine & washer/dryer in the hallway. Nice clean pool & attached in ground hot tub… which is HUGE. Friendly desk clerk. This is my 3rd stay. I'll be back. 5 stars!

Stayed one night here with my wife. Room and bath room was clean. Complementary breakfast was good. It has a pool, the scenic views from the hotel are very good. Overall a good place and will definitely stay here again.

Great summer value! Room and bed were very comfortable. Request a room with a patio. Fridge and coffee maker in room. Microwave next to the ice machine. Breakfast wasn't anything special but there was enough to get the day started. The staff was very hospitable and made our stay relaxing.

Great location for the price. Basic hotel experience, and it's not like I came to Aspen to sleep.

I really liked the rooms here. We had a 2 queen bed room for 3 ppl and it was very spacious. The lodge doednt have elevatprs though.

We enjoyed our stay here very much. The front desk staff are very friendly and knowledgeable. The pool is nice — has steps leading in and then goes up to over 6 ft deep. The hot tub is attached to the pool. The jets in the hot tub leave something to be desired, but it is nice and roomy. The rooms have tons of plug-ins for your electronics, a decent sized tv, and a small fridge. The towels are really fluffy and nice and the beds have extremly plush and luxurious pilliows. I will say though, that I had two kiddos with me under the age of five, and the white bedspreads do not set a mom's mind at ease, especially when it comes to them eating snack or dinner without a table. There was a desk in the room, but it was not enough to keep my kiddos situated there. I am sure they destroyed something. Not the hotel's fault though.

The rooms are wonderfully comfortable. The location is less than a5 minute walk to the bottom of the ski hill and the buses are across the street. The rooms are not quite as quiet as hoped but not outrageous.

Great place to stay while in Snowmass, the management and staff are extremely helpful and friendly. I got the flu and they jumped up quickly to drive me to a pharmacy, anything you need they are ready to help. The rooms have everything you need. Of course, there is that awesome heated pool and Jacuzzi, we went in while the outer air temp was — 15F.

The rooms are quite comfortable and spacious even for a twin share. The bed is super comfortable, what I want after a long day. The Snowmass mall is 2 min walk and the gondola is very close. Beautiful views, amazing weather, best holiday stop.

Fancy place for us $$. Softest hotel sheets I've ever slept on. Box fan in the window made up for lack of AC during the summer heat. Staff helped us get a convenient room last minute, traveling with young kids and a change of plans. Breakfast seemed awesome, but we overslept.

Its the best lodge I have stayed till date. The pool and jaccuzi are awesome. The view is incredible. The room is so spacious amd has lot of amenities not available with other lodges. Loved my stay there. Will come back and recommend this place ro all.

The management at this hotel is cold-blooded. The Denver airport was closed down in March because of a huge snowstorm and I was unable to fly in for my reservations as all flights for a few days were cancelled. Even when calling a couple days in advance with my unique situation, the hotel would not hear me out and charged me full price for all nights. Any cancellation and mitigation requests were denied. Find another hotel who values their guests.

The customer service leaves a lot to be desired. During the snow storm in March 2016 I was unable to reach the hotel due to the Denver airport being closed. I spoke with a manager about canceling my reservation, 2 days before they were schedule to begin, and I was denied. Any other options I suggested were subsequently denied as well.

It was the perfect location, close to the lift and mall. Employees were friends.

You can not beat this place! Best price in Snowmass, right next to the Aspen shuttle stop. Staff is extremely helpful and friendly. The room renovations make this hotel just as good as any new hotel, with the charm of an independently owned facility. If I come back, I will stay here again.

Wonderful family friendly hotel in Snowmass. We were very impressed with the room, the staff, and the ambience of our entire stay. They were wonderfully friendly from the moment we booked our hotel online (even though we booked through a discount site) all the way through the moment we checked out. Definitely a 5-star experience at a 3-star price. The pool and hot tub were great too. And with the fall colors all around us… WOW!

I thoroughly enjoyed my stay at the Pokolodi Lodge. The room was well outfitted and clean, the bed very comfortable, the staff friendly and helpful, the location convenient and attractive, and the price very reasonable. I loved that the room had a balcony. The continental breakfast could have used a little more protein but was overall sufficient (and free! ). I'd definitely recommend staying at the Pokolodi Lodge for a visit to Snowmass or Aspen.

I just concluded another great stay at the Pokolodi Lodge. The rooms and amenities are first class. The management and staff are superlative and very gracious. Its location couldn't be better. It is a great value.

Nice room, heated pool and hot tub.

A little bit of A/C goes a long way. Unfortunately they didn't have it here.

Hope you like hearing your neighbors conversations clearly. Otherwise the staff is friendly and the location is good.

Excellent location, near Slopes, mall, restaurants, helpful friendly staff. Clean. Will stay here again.

Enjoyed the stay, awesome views. Great pool and hot tub. Will stay here again.

I visited the Pokolodi over the July 4th weekend while an eco music festival was going on. I thought it was way better than some of the negative reviews! The rooms were clean and maintained, the pool was warm and clear, the hot tub was hot and the grass was green. The GM was nice as can be and let people have a good time. Google maps does the location no justice. It's closer the the ski in basin and there is a ski lift 50 feet away. It also has no buildings blocking it's view on the scenic side looking down the canyon. I'll highly recommend this hotel to anyone. Pokolodi, it was a fantastic time, 2 thumbs up.