Ares Dream Hotel

Hotel

The hotel is very modest, barely pulls on 3*. The area is clean, all cleaned and watered. We lived in A nice building, the room has everything you need, but the old grey linen, old plumbing, Cleaning was not only took the garbage out. Was given one towel and we never were able to change them, employees are only promised. This is a big minus to the hotel, especially because of the night did not wet. Of the advantages — convenient location, good beach, restaurant, friendly staff. Nutrition liked, diverse, large selection, especially liked the large selection of desserts.

11.07 we arrived at the hotel Ares, Dreams guide. I immediately became clear that the hotel does not match the 4*level (the Desk looks worse than a barn in the countryside), I was informed by the accompanying guide. He replied that it was not his problem, recommended to refer to your guide Natalia and hurried (hurry) to leave. The hotel receptionist refused to give contact Natalia. When we contacted her, she said she had no time to deal with us. Several times I called the hotline and was told that the hotel does not think it is possible to stay for the following reasons: • Dirt and terrible smell in the rooms; • No free Internet • pools more chlorine than water; • In the bar – divorced drinks of the lowest quality and rudeness of the bartender; • Broken (traumatic) furniture; • the Lack of beach towels; • Insufficient food in the restaurant; • beach Shuttle in the crowded bus, from which to beach have to go 20 minutes, etc. The Operator of the hotline recommended to resolve all issues through a hotel guide and our Kharkiv travel Agency. Guide Natalia appeared at the hotel the next day as planned. To assist in the resettlement she refused, was rude and referred to the fact that she and without an awful lot of work. Alternatives to relocation were told to look for yourself (knowing that we have no mobile phone, no Internet). Using the phone tourists from our hotel who had already paid for a week of Internet, we contacted our travel agent and got a hotel for resettlement.

It consists of 3 blocks. The case With not fit for habitation. Here is not suitable without discussion. In two other conditions a little better. Maid service consists of the removal of the trash. Hot water only in the middle of the day. Underwear for 10 days not changed once. Alcohol and drinks in the bar, not a necessity, all the campers with their bottles. You can try to drink a beer, but pour foam is specially. Plastic utensils and DIRTY. The restaurant resembles a canteen in a poor option. Tables and tablecloths are dirty, ripped. The range consists of different variants cabbage and soy products. And even behind this huge line. Ware not enough for everyone. Over 15 years of travel experience it is the first option. More like a Guesthouse in Thailand, but not 4* Turkey. Nature is wondrous. The mountains and forest are gorgeous. Even free is not necessary to have a rest in such places.