Review of Puerto Azul Suite Hotel 4*

Peter G.

09/09/2017

Respond
4/10
Great for kids but not if you want a peaceful holiday. Loud disco music blaring out over the whole pool area at several times a day when the animators entertain the children or the fitness ladies. No information given on arrival that you can give a credit card imprint otherwise you are asked to pay for every drink as you get them st the table, so two drinks during the meal and pay twice. I ordered a Campari and orange and was told I had to go out to the bar order it pay for it and walk back through the restaurant with it. Ridiculous. So called suites are very basic, there is no simple things to make a coffee or tea with, but you can hire a kettle. You can't order a coffer after your meal but have to go to the bar and face the entertainment like it or not. If you want to partially escape the nightly entertainment you either leave the hotel or you sit in the garden part of the restaurant, until they start turning the lights out at 9.30 and practically force you out into the noise by 9.45. We had a garden suite which had a very small tiled area with two chairs and a table with notices not to venture off it onto the grass. Staff are friendly enough and the food is ok and plenty of variety. On the plus side it is very invalid friendly and even has a hoist to lower disabled people into the pool. Sorry this place is not for me but for others it may be perfect, but I like service and comfort and tranquility on my hard earned break. Hotel photos don't tell the story of what goes on. Won't be back.

Nightly rates from $105

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