Orchid Al Mansour Hotel

Hotel

It's a better place for living.

Breakfast is good reception is full of smoking smell. Rooms electricity plugs are not universal and you have to go and buy by yourself. I request one adapter since I arrived they promised and never brought. Location is very bad no facilities, restaurants, big supermarkets around. TV is limited with only what Hotel wants you to watch (almost 20 chnls).

This is by FAR the worst experience I have ever had in a hotel. First let us be very clear, this is NOT a 4 start hotel, it is more like a 1 star. The rooms smell like manure and so do the hallways. Furthermore, house keeping DO NOT clean the rooms unless you are there making sure the job is actually done, in some cases it will take over 9 hours before they actually come to the room. The complimentary breakfast is disgusting. People, there are so many other options over this disgrace of a hotel. Ahhh and before I forget, no shower curtains, I had to personally make a complaint to the hotel GM to have that resolved. Internet does not work and you only have 2 or 3 workable TV channels.

The rooms are very badly maintained.

It is the worst four star hotel I've seen in my life it has the worst manager and it is the worst facilities of 4 stars Hotel this place should not be more than two star hotel.

Hotel room and restaurant are good but the hotel is not in good shape and needs renovation. Lotsa disturbance from the metro work outside and the windows aren't tightly closed to avoid it.

Not bad. Good for short stay.

Its service is bad. Internet is slow and not consistent. TV channels are limited and almost all in Arabic. Food offered in breakfast is substandard.

Greetings Ramadan Kareem, My name is Syed Arshad Hussaini working as a Tours Manager in Sagar Al-Owaidah Travel, my son Syed Shahbaz Hussaini was recruited by your team as a front staff and started to work as a trainee he worked for 2 days he was told by your staff that not to have any food until the guest are finished he followed your orders. The second day he was all with his colleague at the desk at the time of magrib prayer he asked his senior whether he can have his food now 1st they say said him that he can have but later when he took his plate he was told not now after 8 P. M it seems why its that all of your staff can have food before 8 P. M why not him. And his plate was been taken from his hand by Mr. Yaseen!. This is the Holy month of Ramadan everybody is fasting you must be cooperative with each other. When you cannot treat your staff properly how can you treat the customers. And is so called Mr. Yaseen is he Muslim? Teach him about ISLAM nicely. And you call yourself as a 5 star property. To maintain the market be friendsly with staff plus guest this is the quality of the chain of property. And am I glad that my son is'nt continuing with you people. lol. And even this key persons of this company don't have a working email address so that I can mail them. Wating for your reply ARSHAD HUSSAINI Tours Manager Sagar Al-Owaidah.

Very bad hotel but it seems good from outside.

The worst ever hotel I have seen in my life.