Usadba Zhemchuznaya

Hotel

We had a wedding in a restaurant. Forced to take the waiters for an extra fee (2 for free, one took, imposed the fourth, because 8 tables will not be enough). The waiters worked great, fused with everything. But! First, several times discussed "special" guests (vegetarian and Muslim), told at which table will sit, and you need to check the supply of separate food. As a result… The Muslim was brought pork, and the vegetarian was forgotten to cook food and carried for about an hour, only when she said it herself, i. E. Brought food as everyone, allegedly not knowing it. Plus brought only one hot dish of two. Also the scraper was unprepared, the potatoes were very hard, all the guests. Secondly, the suite as a gift. Of course, it is nice to provide a room, but far from a suite. Air conditioning NO, stand in a dress, nervous, so also in the heat, not comfortable at all. Water is not hot, I wanted to lie in a hot tub after a hard day (or hot tub), and there the water quickly cools down because of a large area, and the water is not hot even, goes different pressure, different temperature (from cool to warm). How can such mono conditions be called "LUX"?! Third, they tried to accuse the groom's mother of wanting to steal from the salad bowl. Due to the fact that the staff misunderstood, expressed to me, then in the morning once again expressed to me with the groom. Their staff misunderstood something, but they say they were stolen.

February 23, was at the guest house. The prepayment was included previously. The guests arrived to the paid time they were not allowed by the administrator. Guests were waiting in the street, it was cold. Among them were children, including a baby category disabled. Not allowed even in the hall. Request to the leadership to take steps to address the duty shift.