ac_unit Air conditioning bathroom Private bathroom tv TV
shelves Bathrobe Bedsheets blinds Blackout blinds desk Desk kitchen Fridge heat_pump Heating network_check High speed internet access iron Ironing facilities cooking Kitchen soup_kitchen Kitchenware microwave_gen Microwave Mirror pets Pets allowed shower Shower emoji_food_beverage Tea emoji_food_beverage Kettle or coffee maker phone_in_talk Telephone checkroom Wardrobe water_bottle Bottled water
Disgusting hotel, or rather a complete lack of customer service. Thieves! Didn't return the money for the room, even though it's been 5 months! I've never seen such a boorish attitude! Do not pay for a room in this "hotel" never in advance through the account of the legal entity — you will not return the money back on the pretext that one of the organizations was liquidated, and how to return the money in a different way account of this hotel does not know. The fact that it is possible to return the money from any checking account, and then make a mutual credit of the money — apparently, none of the staff of the accounting gallery Of the City does not know.
Situation: an employee of our organization planned a business trip to Moscow, bought a number for 03.04.2019 (for the day). The trip was cancelled, we immediately (for a week! ) reported it to the managers and accountants of the hotel, with a request to return 5500 rubles. For unfulfilled accommodation. In response, we received: "Now the p/account of the legal entity, which billed you to pay the number, is blocked due to tax requirements, wait — we will return necessarily. " As a result: Avenue LLC is in liquidation, the hotel operates, conducts transactions with customers on other accounts, and how to make a refund "is not possible"! What's the theft? The "breakfast" cake.