Review of Best Western Plus The Ivywall Hotel 4*

Alfons W.

03/16/2018

Respond
8/10
The Ivywall Hotel was chosen as our place of stay during our time in Puerto Princesa, primarily for it being conveniently located near the airport. The Hotel provides a free airport shuttle service and the driver of the smart mini-bus was awaiting us at the exit doors of the airport at the allocated time, to tale us the short drive to the Hotel. Upon arrival at the Hotel we were greeted by very friendly and effective staff, who checked us in without any fuss or problems, something, any traveller to the Philippines will testify, is not the norm! On top of that, despite us arriving very early and many hours before the “official” check-in time of 15:00 hours, we were given the keys to our rooms. On the way to our rooms we had a chance to take in the details of the hotel, which, owing to the fact that it only opened few months before, was immaculately maintained and perfectly clean. The same was true for the well-equipped and spacious rooms. Everything in the rooms and in the hotel was in good working conditions, again, something not necessarily standard in the Philippines and the Wi-Fi was by far the best connection we had anywhere on this Island. As a guest, you also have access to the nice pool, which is not too chlorinated, and the attached bar, serving very nice fruit shakes and other drinks. The Hotel also includes a little Spa, where we relaxed having some, not necessarily cheap, but very good Thai and Swedish massages. Breakfast, which was included in our room price, was buffet style and, for Philippines standards, very good, with a good selection of cold and cooked dishes available. We felt at all times that the staff in the hotel did go out of their way to make your stay a pleasant one and they did try to accommodate any of you wishes. All in all did we have an excellent stay at this nice, modern hotel, a fact highlighted by the fact, that we chose to stay there on our return from El Nido.