Review of Holiday Inn Panama Canal, an IHG Hotel 3*

Abraham R.

09/07/2017

Respond
4/10
This was an okay experience, and I won't come back to this hotel to stay. I'm a top level guest at IHG hotels, and this one was probably the worst I've been to. The best things were the beds were comfortable, and breakfast was alright the next morning. The front desk staff when we checked in was friendly and helpful, he moved us to an upper floor reserved for IHG members with a king size bed as we had been booked into a double bed room. The shuttle runs to the Tocumen airport twice daily at 0700 and 1430, both inconvenient times and not helpful at all. Paid for a private shuttle recommended by the hotel which was pricey. Felt I practically had to beg the morning staff to arrange a drop off at the Albrook airport which is right beside the Albrook mall and we were also the only passengers. Also only runs to that destination twice a day. The hotel walls were beat up and scuff marks every where as well as in our room. When wee checked out the room, there were long black hairs left in the toilet and the bed sheet on my side had dirt on it when I turned back the covers. The floor had a slick feeling the whole time (not sure whether it was condensation in the room or the cleaning solution used). Also not a quiet room, could hear cars and motorcycles on the highway, and lets not forget the trains that passed by across the street. I guess the limits view of the canal was okay. The internet was very, painstakingly slow, took all night to download a 2GB movie to have to watch on the plane ride the next day.