Hotel Guru Grand

Hotel

Prices are fair. Bt service is worst. Everyone they said non veg is finished while we pain for non veg lunch and dinner. And when I ask to give glass for cold drink they said they dont have glass. It was totally insult of customer. I dont recommend this hotel.

Great stay for a reasonable price. Amazing view from the rooftop. Definitely recommend for visitors.

Peaceful area of pokhara in lekh side.

It is very nice place the manager of this place personally involves to attend any guest or kitchen work everything.

Very convenient and easy access yet peaceful in evening.

The excellent service and hospitality of staff are remarkable. Thank you for such a great time.

Good recidential facilities for guest.

It is a nice restaurant with affordable room service.

Good facilities with sweet conversations.

Good place to visit. It has facilities such as spa, Hot water and good food.

Beautiful rooms with friendly staff.

Full of lies: don’t stay there I lived in this hotel with my wife for one night. I booked the deluxe room through Expedia which costs ~NPR 3100. When I checked in they gave me standard room which is small and dirty. Then I informed the manager in the front dest (probably the younger brother of the owner) that I did not like the room. He asked me the reason and I told him I stayed with NPR 2800 in the Hotel Spring (3.5 star) two blocks away. I also added, in your hotel I booked the deluxe room and was expecting much better room since I am paying NPR 300 more. Then he checked my booking confirmation and changed my room from standard to deluxe and asked for a good review for that. Their deluxe room is not better than the standard one but the size is little larger. I had to ask for water bottle and coffee. From now every single experience with this hotel was terrible. My wife went for shower and she waited 15 minutes opening the tap for hot water, but no sign of hot water. Then she came out of the shower and asked me to call the reception. But I found the phone is dead. I checked the connections to make sure the phone is connected. I walked downstairs and informed the reception that there is no hot water and the phone is dead. The manager informed me he will turn on hot water and need to wait for one hour. He also said he will come to fix the phone but he never came. So, we went for dinner instead of shower.

Left the room keys for cleaning and after almost 2 hours you come back and see no change. Very poor response when complained about dirty room and bed sheets. Personally advise not to go.

Walking into the room to find dirty dishes, dirty sheets and dirty towels. Asked the manager, but very poor response.

Bigger room but the building is old. They will charge you 3.75% extra on credit card payment.

Wide room, but the building is old.

Poor staff services and rooms conditions not good.

Stayed here four nights while in Pokhara. The service was great, the room was clean. They even set up a third bed in our room. The owner is lovely and happy to help. They can organise any activities you want to do, and can recommend things to see.

Nice hotel with good hospitality, nice location, lovely view from room, I enjoy alot.

Worst Hotel I had ever visited, No electricity at Night, lots of mosquito, and above all worst hospitality, no manpower to provide service, total waste of money.

Average range hotel in a good location of Lakeside. The food is good and the rooms are well equipped!

Nice hotel with good food and family bag around.

Meal indian at 300 / — npr Tea 30 If order meal say indian meal Electricity cut at nignt no mobile chargeing at night after 00:00.