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Panacea Condo Tulum Hotel
The aparthotel will provide guests with air-conditioned units offering a desk, a kettle, a toaster, a safety deposit box, a flat-screen TV and a private bathroom with a shower. Some units include a balcony and/or a patio with pool or garden views. At the aparthotel, every unit has bed linen and towels.
Located just 6.2 km from Tulum Archeological Site, Panacea Condo Tulum offers accommodation in Tulum with access to a garden, a terrace, as well as full-day security. A public bath and a car rental service are available for guests. The accommodation provides a fitness room, free Wi-Fi throughout the property and family rooms.
Tulum Bus station is 2.7 km from Panacea Condo Tulum, while Bus station Tulum Ruins is 5.4 km away. The nearest airport is Tulum International, 38 km from the accommodation, and the property offers a paid airport shuttle service.
The area is popular for cycling, and bike hire is available at this 4-star aparthotel. In addition to a year-round outdoor pool, the aparthotel also features kids pool.
Nightly rates
from
Address: La Veleta - Calle 6 sur entre calle 11 sur y calle 13 sur, 77780 Tulum, Mexico
Number of rooms: 23
Reviews of Panacea Condo Tulum 3*
The apartments are beautiful, the kitchen very complete, spacious room, comfortable bed, and a terrace perfect for breakfast, lunch and dinner or just hang out. The swimming pool is great, with sun loungers, hammocks and all very well taken care of.
This place is not safe. Please read.
We left for 2 hours and our safety deposit box was broken in to. All our cash and jewelry were stolen. It was clearly an inside job and the hotel set it up as they just accused us of misplacing the items and were absolutely NO help. We ended up having to leave and find another place to stay. The hotel then refused to give us any money back even after we only stayed 1 out of 6 nights. I have sent them multiple emails and they haven't acknowledged or replied to any of them. Worst customer service and most unsafe place to stay!
Here is the story…
The staff had given us a key for the deposit box and told us that the pin pad didn't work so they took the batteries out. We left for 2 hours and in that 2 hours, our room was cleaned and our deposit box was broken in to. When we returned, we realized that the key entry for the box was jammed so my boyfriend went to the front desk to ask for help. They opened the box with a crowbar and as soon as we realized our items were stolen, they told us that we misplaced them and that we were the only ones with the key. After a lengthly battle with them, we insisted that the police were called. Right when we were going to leave to go to the police station, magically some "police" showed up. They were obviously paid off on some inside job as they also didn't listen to us, refused to give us a police report and at one moment, they were all laughing at us. It was ridiculous and very unprofessional.
Facilities
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Private apartment in building
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Non-smoking throughout
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Wheelchair accessible
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Accessibility features
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Smoking areas
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Bike rental
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Tour assistance
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Terrace
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Garden
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Outdoor furniture
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Airport transportation
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Family room
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Air conditioning
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Luggage storage
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Invoice provided
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Shuttle service
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Car rental
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Concierge services
Internet
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WiFi is available in all areas and is free of charge
Room Amenities
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Sofa
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View
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Iron
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Flat-screen TV
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TV
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Toilet paper
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Hairdryer
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Towels
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Bath or shower
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Toilet
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Private bathroom
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Mosquito net
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Shower
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Desk
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Fan
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Socket near the bed
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Wardrobe or closet
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Linen
Food & Drink
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Grocery deliveries
Activities
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Fishing
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Hiking
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Cycling
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Horse riding
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Snorkelling
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Water park
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Bike tours
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Themed dinner nights
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Tour or class about local culture
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Cooking class
Swimming Pool
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Pool 1 (outdoor): Open all year, All ages welcome, Sun loungers or beach chairs
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Pool 2 (outdoor): Open all year, Adult only, Sun loungers or beach chairs
Wellness
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Fitness facilities
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Massage
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Public Bath
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Sun loungers or beach chairs
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Back massage
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Couples massage
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Full body massage
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Fitness
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Children swimming pool
Parking
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Free public parking is possible at a location nearby (reservation is not possible)
Languages Spoken
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Multi-language staff
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English
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Italian
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Spanish
Policies of Panacea Condo Tulum
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Check-In:
From 15:00 to 23:30
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Check-Out:
Until 11:00
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Accepted Credit Card Payments:
Mastercard, Visa
There is no age requirement for check-in
Panacea Condo Tulum on map
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Nearby Attractions
Tulum Bus station 1.7 km.
Parque Nacional Tulum 3.7 km.
Bus station Tulum Ruins 4.7 km.
Tulum Archeological Site 5 km.
Ziggys 5 km.
Cesiak 9 km.
Sian Ka´an Biosphere Reserve 12 km.
Cenote Dos Ojos 16 km.
Xel Ha 18 km.
Xcacel-Xcacelito 20 km.
Kantenah Bay 34 km.
Coba Ruins 42 km.
Closest Airports
Cancún International Airport 112 km.
Hotel very elegant and the staff attentive, the owners always present a really good.