Review of Viva Azteca 4*

Rocco B.

03/03/2018

Respond
4/10
The hotel is clean, cleaning staff friendly, beds super hard (great for back pain suffers like me), hot rainfall shower heads and wellgroomed grounds… but that's it. Food is genereric with heavy salt content, water is hard to find… most hotels fill your room daily with at least one water bottle, 1 when you arrive, that's it. And don't try to refill that water bottle. Haha, your gunna get an earful. I got reservations for 2 restaurants, which were better then the buffets (you can also go to their sister hotel 3 doors down) but your forced to eat buffets if you plan to see any sites, you can only reserve from 2-3pm. I'm in Mexico, how about offering local food, like a taco… Alcohol seemed watered down, few bartenders mixed blended drinks right and if your like me, I prefer beer, you'll be disappointed, it's on tap and flat. The pool is nice but the members setup towels, magazines, whatever to "save" their lounger. When you watch for over 3 hours (tried twice), and no one shows you think your in the clear… nope, they get upset because they paid for that. And the staff agree. Now here's the worse part, I came to enjoy the crystal clear water and white sandy beaches, which were far from that. They call it Sarcassum, a seaweed condition (look it up), and omg how disgusting. The beach is covered, 10-12ft on the shore (which you have to walk through if you want water) full of flying bugs and just nasty to walk on. The ocean is full of it, walk out as far as you can on the ocean bed, it's there just surrounding you. And the gift shop, oh my, don't forget anything. For instance, we ran out of sunblock and had to pay $555 pecos for a small can… town was $235 pecos.