Plaza Pelicanos Club Beach Resort Plaza Pelicanos Club Beach Resort All Inclusive

Resort

Waiters all very rude not to mention those of the bar of the main pool like the bartender the head of security quite despota like his subordinates really do not know the good service I was there 4 days I wanted to return to the 2nd day but I had already paid the three nights, I had never felt that, it was first and last time I go to that hotel, I really do not exaggerate only the food seemed very good to me and the egg chef to taste was very friendly.

A disgust of hotel would not be enough the text to desir the lousy of the hotel fatal food bad service jente look for another lousy option bad service bad treatment, food orible dirty rooms a disgust of hotel.

I had the bad experience of coming and all the staff very arrogant, they treated you in a bad way, and very rude, not to mention that they have very little variety of food and the little they have tastes horrible. I believe that there are better hotels in Vallarta with better quality, price and kindness.

What a pity that they have such dishonest people, they stole money in my room and only cleaning staff entered.
Hopefully they will be more careful with their cleaning staff.

Excellent service, in all aspects I am a client I have returned to that hotel more than 6 times and I will gladly congratulate the entire team that makes up that pleasant hotel, thank you for your attention.

The waiters pessimo service seems q you serve you more of forces than of desire.
The food is horrible but if the attention is pessima but in restaurant there are empty tables and ami mom do not let her sit that xk have to wait for a table for 2 people xk can not sit in any of those that are empty.

Excellent service.
Excellent service and everything super clean 100% recommended.
Perfect.

They do not comply with what they make you pay lousy service rooms full of humidity food of the cheapest and deny you the service of their disque restaurant of category I do not recommend it.

Very bad service, too many people and the hotel is very dirty, the food is very bad and they deliver the.
Fourth very late and you have to deliver it early. I would not really return very bad service, they allow people to get into the pool without a bathing suit, with clothes, everything gives a very bad image. Horrible everything don't go.

It was our first time at their hotel, and overall we liked it very much, most of the waiters super friendly, the room very good, the. Food if we liked it a lot, only with the exception of the snack girls, the one who delivers the bath towels are very rude, quite, but outside of them everything is fine.
Also the kids area super good, Marilu is very attentive to the kids and the place is very cordial.
We hope to return soon.

Excellent attention! Very good treatment from all the staff.

Excellent service very comfortable rooms, varied food the very familiar atmosphere I found everything excellent 👌

Friendly staffGood foodRomantic atmosphere.

Great location, clean rooms, great staff, and excellent food and drinks.

All excellent maybe the only one but it is the one that does not have an elevator and the beach does not help you much in terms of very rich food maybe they do not have much variety but it is of all the hotels the super attentive staff do not say the organization of the Mexican night pffff of 10 and the palms what if that disappointed and what we visited recently, this hotel fulfilled my expectations by a lot ⭐⭐

Excellent family atmosphere, friendly staff from all areas, from arrival at the hotel to departure no bad face, always attentive and helpful.

I have been 20 years in which I came and stayed in this hotel since q was a friendly staff and varied and delicious food but I just booked for the holidays of December 25 and it was lousy the rude new employees and patanes, the water in the icy pool, the food or very salty or tasteless every day gave me jet, in the room nothing served, for the first time I did not want to return hurt by Raul the animator and Jaime the manager q are fine people and very friendly because in more I was disappointed.

The hotel is nice although I didn't like the beach, there are many stones in the sand.
The buffet food was rich although it was not so varied at breakfast.
The rooms are comfortable and clean, I didn't like that they deliver the rooms super late (4:00p. M) and you practically lose a day of hotel.

We always have an excellent time here. Great service, great employees, great weather. Lots to do if you want or you can relax around the pool.

The verdd I did not like the hotel the service the food among other things it needs to improve many things the food there is no variety and bad they lack more animation more activities.

Excellent staff attention and super rich specialty restaurant amazing food and facilities.

Excellent attention and spectacular food, if I go again I will definitely stay with you❤😎

Excellent service, the food is not very varied but it is tasty, the drinks are very good, I highly recommend them I hope to return soon.

Terrible service, the quality of the service is horrible, you are treated very badly by the employees, the bathroom super uncomfortable, THEY DO NOT HAVE MEDICAL SERVICE, and the security staff is despot … I don't come back.

Excellent service from the time you arrive, very thorough directions and nice atmosphere, very clean everywhere and rooms, rich food, very friendly and helpful people.

All very beautiful and excellent care and very friendly in all areas. We highly recommend it. (if it's what they promise and even better)

The attention is excellent from all the staff, both waiters, reception, managers, atmosphere, security were aware of our needs.
The only detail to work the food, both in buffet and specialties.
Great location ❤️.

I had a spectacular good atmosphere very good attention from the staff… very clean rooms which is at most fixed and all very clean. In addition the animation and what to say of the DJ Lupillo excellent enthusiast and achieves good atmosphere. Thank you.

Excellent service and very nice facilities.

Very good service, excellent service! recommended.

Good experience, very friendly staff. Everyone was very friendly and helpful. The food is rich but not much variety. Family atmosphere.

Excellent service in general.
All the staff gives you excellent treatment, the food is delicious and the facilities 100%

Overall the service is excellent, very attentive and friendly.
Only on this occasion we didn't like the food to my husband and me. Very insipid, little variety, it was a difficult thing to choose than to eat since we didn't feel like anything to eat.
On the last occasion we made our stay we were greeted with a drink, and now there was no welcome. We had also been given room soon. This time they took longer to deliver it.
The stay was from 26-29 November and the hotel was not operating at 30%.
And the truth is that I would no longer return to this hotel, they lowered their quality that distinguished them.

The overall attention was very good, the facilities very good, lacks a bit of flavor in the food but overall everything is very good.
Would certainly come back.

Excellent service around! And of the coffeemakers, excellent attention, especially Ramon, Raymundo and Carlos!