Villa del Arco Beach Resort & Spa

Resort

ARCO works for us. Close to downtown. When hungry the food areas serve good food. Concierge is 5 stars.

Beautiful view of Lands’ End, really nice accommodations. About 1/2 mile walk from town if you wish to walk.

Beautiful resort and the staff is very helpful.

The property is very nice. Been coming for years. I am very disappointed that they wouldn’t allow my Uber with a trunk full of groceries on the property. Was made to wait 15 minutes for a resort van to meet and move groceries to the entrance. NOT what I expect as a member for 24 years. Seems they are not interested in their members.

Awesome, beautiful, great staff, spacious rooms.

As an owner they don’t tell you that not all rooms are available. They use hotel. Com. Never are you told what percentage an owner can use and my numerous calls and e-mails go unanswered. Even had an employee tell me once they have sold you a unit good luck getting anyone to call you back.

Great service the staff is amazing getting treats in my room & they bring me flowers! I love this place I would recommend this resort!

Excellent staff and service. Best vacation resort out there. Would highly recommend to any and every one!

We went to Cabo San Lucas for a friend's birthday and decided to stay here for a friend's birthday. We opted for full service and made every dollar for it. The rooms were clean and the rooms service came multiple times a day. Our room was a condo type room with a washer, ryer and full kitchen. The only downside is that our room was facing a big swamp, as we called it, and heard partying from a nearby bar into wee hours of the morning.

All inclusive package was extremely worth it. We had initially reserved two rooms with a note for adjoining rooms, which we did not receive upon check-in. The issue was quickly fixed and we got what seemed like an upgrade from our reservation (wooooooo). Downside was that our room was next to a swamp/estuary that attracted a lot of mosquito-looking bugs, and in the evenings there were night/morning parties next to the huge puddle of water. Besides this, the amenities were above expectation, the pools were super fun, access to the beach was easy, and the staff was extremely helpful and friendly. We will definitely be staying here again, but in a room that isn't facing the lagoon.

This place is amazing! There service is fantastic and My family had the best times of our life here! Everything is awesome and the staff is fantastic and take very good care of you!

Time share heavy. We stayed at Palmar. Not your traditional all inclusive as not everyone there is on same plan, so you have to sign receipts for everything and it suggests tips every time. Local vendors on beach are vultures and ruin experience. They will yell up at you while at the pool when you try and enjoy view. Ac in rooms were lacking even though I spoke up twice then gave up. However, beer (all canned) /spirit selection is good. Best food I have ever had for Mexico compared to other traditional all-inclusive hotels or would have rated 2 stars. I will not return though.

Our stay at Villa del Arco Resort & Spa was fabulous. Accommodations were lovely, nicely appointed, pristine & spacious; hotel inside and out really pretty, staff friendly and attentive. Lots of day/night activities to choose from, including drinking their killer mango daiquiris while relaxing at a variety of beautiful pools, nightly dancing or listening to live music a few feet from the ocean. We had lunch in town everyday after shopping and exploring, but could easily have eaten breakfast, lunch & dinner at the resort… their food and service at every onsite restaurant was that good! Plus the massage I got at their spa was by far the best I've EVER had — 2 hours of sheer zenned out, aromatic bliss. I'd go back for that alone. Couldn't have asked for a better getaway… only wish we could've stayed much longer. Well done! Highly recommended!

Very disappointed with our stay and will never be back. Food is average at its best. Basically rivals cafeteria food. Some of our meals were undercooked and/or badly burned. I even spent a few hours in the restroom after dinner at the Italian restaurant over at PalMar. We discovered the resort recycles the plastic cups, which is fine. However, they are not washed. Just placed in a bucket of old soapy water and pulled for reuse. Members in our party had sodas and the …cups still had salt on the rims from margaritas drank by who knows who. We were lied to by the hotel who told us to book and pay for our excursions prior to showing up because they would cost much less. However, we found the prices to be about 200% cheaper if we would have booked after arriving. They use this as a trick to get you to attend the timeshare meeting to give you resort credit as the difference in excursion money. They even have the difference in prices already filled out on the back of your reservation paperwork when you go to question about it. Timeshare people are super nice until you decline to purchase. Then you are belittled in front of a group as they try to hold you hostage by taking you to other rooms. That’s also when your all inclusive purchases are treated differently. You are provided with different menus (basically kid’s menu food) and reservations are lost with the restaurants unable to accommodate you. One of our excursions was cancelled due to weather, which was understandable.

The timeshare company has lied to me several times and stole money from us. Over $10, 000 Can dollars and they won't give the money back even when I stated that I was on disability now and can not afford the upgrade their sales person put through my account and over drew it. I'd give them a negative # if I could be aware of the sales people. They lie to make a sale. They have no honour. DO NOT TRUST THEM! The workers at the resort were great.

Shady promotion people if you listen to the presentation. They won't take no for an answer and waste 4 hours + of your vacation time. At the airport they give you a piece of paper with your activities and the crazy desk scheduler lady wouldn't let me take a picture since they were keeping it. There are better resorts than this one.

Mediocre resort. Very busy. Not enough chairs around the pool, and the chairs that are there are very uncomfortable. Also the pool closes at 8, which is my biggest complaint. Overall, fine for the price but there are much better places available for more money.

Great location on Medano beach. Walking distance to town. Very short bus ride to Wal-Mart. Took about 5 minutes. This resort has everything you really don't have to leave the hotel if you want to stay in and relax. So many things for kids to do here. You can't go wrong with the Villa group.

Excellent service.

We are Villa Group members & have stayed here many times. Friendly & helpful staff. Great views of Lands End, cruise ships & Medano Beach. We like Arco better than Palmar in Cabo — a bit less activity & noise. Great restaurants! We'll be back soon. April 2018 update — same great services and facilities — we continue to return to Villa del Arco!

Private residence next to East building with dogs in yard that do NOT stop barking all night long. Never got any sleep from day 2 to are end of our stay. Hotel did not reserve both rooms that we requested so we can have our kids next door. They put us on different wings. Heard all doors slam at night and early in the morning. The room with bedroom near kitchen has the refrigerator running at all hours of the night. Breakfast is slow, they are under staff. You have to wait 10 to 15 in line for some if the food. Will never stay here again. Vacation ruined.

Great views, clean pools, fun slides, and staff is very friendly. Beaches are beautiful. It gets deep very quickly. Lots of undertow to enjoy and be careful about. Beware of the beaches outside the perimeter. Stray dogs are an issue in certain area. Lots of locals at the beach will try to sell you things you probably wont need. They are pushy but still nice people. There are three resorts in total in this group and restaurants. And bar are all interchangeable under all inclusive. There are movie nights by the beach, by open fireplace on certain days of the week. Resort is a 10-15 minutes walk to the city. It's safe and locals don't hassle you outside the touristy area.

HORRIBLE Time Share staff that lies! We were told we needed to be there 75 minutes—-3 hours later we had to demand several times to let us leave the time share office prison. Finally when we went to get our free gift/tour the very nasty woman made what I believe was a fake phone call saying we could not book our tour due to bad weather. I called the tour company from my cell phone and the tour was booked but there were no bad weather issues. I will highly recommend to all my family and friends that they NEVER buy a time share or visit a Villa property being the horrible lies and situation we were part of for 3 hours.

The most. Excellent view and good service.

This resort was so beautiful. The pools were beautiful. The service at all of the resturaunts was great. Most of the food was great. The view was breath taking. Room service and house keeping was top notch. I loved it so much that I bought a membership!

Way better to be getting this free upgrade to a better location Than to dealing with a bunch of Rich people's drunken naked children partying on spring break, good time to avoid the Cabo San Lucas area. The concierge was kind enough to guide us to a nice attendant that Spirited US a way to the same size room in a better tower.

Flavia and the front desk staff was less than accommodating. One of the lesser vacation experiences we’ve had. Prepare to be heckled constantly by vendors on the beach.

Exceptional! Francisco and Vicky at the concierge desk, Francisco, Freddy and most definitely Heriberto were amazing at the pool. The Spa was amazing with trips almost everyday because it was so good. Blanca, Maltilda, Gloria, Karla, and Sophia We will always return!

The rooms are spacious, with two bathrooms, kitchenette, the service is good and the pools entertaining, close to everything in Los Cabos.

Excellent resort to rest with everything not to leave if you are looking for tranquility.

Villa Del Arco is a favorite place of mine! I just returned from one of the two weeks I get to spend there, a year (Time Share Owner). Arco is a beautiful resort & the entire staff seems to take great pride in keeping it that way! Lety & Javier are great pool servers, talking care of anything you need and always keeping drinks full :)
Sergio & Juan are excellent servers on El Bucanero Restaurant (the Pirate Ship) & we always request one of them when eating there.
Always look forward to seeing Herbierto, who takes care of everything around the Pool & is constantly checking to make sure you are happy or if you need anything.
The restaurants are all excellent & the Breakfast Buffet is outstanding ;)
Mariano & Oscar will always be happy to help you (up at the front) with bags or getting a taxi.
And if all of that isn't enough, there is the Spa. What an experience! It is huge, beautiful and always very clean! I have had the best massages there! The Desert Rose Facial is also amazing!
The rooms are very comfortable, always clean and well taken care of and this may sound stupid, but the showers have great water pressure.
Easy Access to Cabo… you can walk to downtown in 15 to 20 minutes.
I look forward to my time at Arco every year & the staff always remembers me which I find to be amazing considering how many people they deal with. This is an excellent resort that I would recommend to anyone!

Love this place! We were just walking around and stop by this place to look at it we were greeted by Oliver! He was so welcoming and helpful and such a delight that we decided to finish our walk and go back the for the jazz entertainment that night. Nice wine list and menu and the work so hard to please. The manager helped us choose the perfect wine and deserts. This place is worth going to. Will be going back to this one.

Love this place! People are amazing! Great nightly entertainment! Fresh food! Cute trolly running between the resorts. Fun pool slide.

A dream holiday in a paradisiacal corner.
Very high quality service.
I highly recommend.

Good location. The beach is busy, I like watching all the vendors. Some people call it "hey lady" beach so if you're more quiet it won't be your thing. Rooms are nice and have washing machines. Restaurants are horribly overpriced and not very good, but if you stay here it was probably in part because you're within walking distance of town so I expect you won't use that part of the resort much. Time share is more expensive than just buying a room each year. Overall 5 star if you use the resort like my family does, go elsewhere if you want to stay only in the resort or have a really quiet beach.

We stayed in a 1 bedroom for a week. The room was very spacious and the Murphy bed was not bad to sleep on! The grounds and pool are very well kept and the location is great. The staff is beyond helpful!

I've been going to Cabo for 9 years and have stayed at both Villa del Arco and Villa del Palmar. My parents have a timeshare with the Villa Group. I highly recommend both places. Villa del Arco is the newer of the two (rooms are furnished more modernly) and the pool is bigger. The staff at both locations is amazing, always friendly and welcoming (from the groundsmen, the cleaning staff to the servers and front desk ladies). A lot of food options if you chose to eat at one of their restaurants (we typically go to Walmart and/or Costco to get groceries) but have eaten at the majority of their restaurants at one time or another. Rooms are always clean and have the conveniences of home (Fridge, stove, microwave, etc. ). If you stay in a 1 bedroom or bigger at Arco, you also get a washer and dryer. The location is great, right on Medano Beach and is in walking distance to the mall and marina. You also have the option to take a water taxi into town or a regular taxi. You're also in walking distance to The Office and The Mango Deck, two popular bars on the beach.

I'm going to say 3 stars, due to the fact that the "All Inclusive" isn't as promised, meaning they don't want you "pool hopping. " We were here for a wedding and the resorts were kinda strict about the style of types of drinks one could have. And they are very pushy for you to do the Sales pitch for their club. We were able to work out a good price on waverunners and a sunset dinner, be careful not to agree to anything you don't want to do. Keep shades on and just say "We don't make enough to cover that! " Get the food and booze. But its on you to not pay for what is not needed.

Large resort, great food and drinks, staff. Beach crowded and small. Just dont go on spring break if you want peace and quiet.

Very helpful staff. Great manager Micael who can solve all the questions! The food was good. Patrjasajushhie views of the Arch!

Cool little pirate ship in the middle of the pool that makes a great picture. Location a short 15 min walk to the main city. Staff were extremely friendly. However, didn't really try much of their food or drinks to comment on.

This place was awesome! All the staff was really helpful and made you feel right at home! The place is incredible! Near downtown, right on the beach and lots of activities to entertained all ages. Extremely clean and the rooms were very spacious! Highly recommended!

Like a home away from home. The rooms have kitchens (the larger rooms have full refrigerators, dishwashers, and stovetop, while the smaller rooms have a mini-fridge and two-top stove), which saved some money on meals. Balcony had a great view. Very relaxing vacation overall.

If anyone is looking for a great deal on hotels you can check it out on HotelRaven. Com Booked a room on there and they had the best rates around… This place was awesome! All the staff was really helpful and made you feel right at home! The place is incredible! Near downtown, right on the beach and lots of activities to entertained all ages. Extremely clean and the rooms were very spacious! Highly recommended!

This place was awesome! All the staff was really helpful and made you feel right at home! The place is incredible! Near downtown, right on the beach and lots of activities to entertained all ages. Extremely clean and the rooms were very spacious! Highly recommended!

The entire Villa group is beautiful and cab rides to downtown are plentiful and only cost $2 per person. The staff is (usually) pretty good. The actual resorts are clean and we'll kept.

The service is excellent. The reception staff not so much. They need to reevaluate their check in process. We stayed in the lobby two hours before we could check in. They have your small children sign their names. No point in that. The service they provide pool side and restaurants makes this a four star review.

Del Arco has been a wonderful place to vacation at, it's a short cab ride/walking distance from downtown and is 3 steps away from a beautiful beach. The restaurants within the resort are absolutely amazing. The service is great, always checking up on us and making sure everything is good and we are comfortable. Overall there are no complaints with anything and I would gladly come back to the Arco.

If anyone is looking for a great deal on hotels you can check it out on HoteIRaven. Com Booked a hotel on there and they had the cheapest rates around… We attended a timeshare presentation and we're given a voucher for a full breakfast the following day. The breakfast buffet was right on the beach overlooking the ocean. The food was hot the drinks were good and the omelets were cooked to order. The staff was very friendly and helpful and we followed our breakfast with a glass bottom boat tour of the arch. Overall a wonderful experience.

Service is spectacular. Restaurants on site were great. Very clean resort in a prime location! Good for families or couples. Not too crazy.

Service (Drinks & food by pool) was not good & Wi-Fi never worked, when I asked for help the front desk acted dumb founded & directed me to a place where no one sat… If you have patience and don't need communication to the out side world … then all is good.

Very nice and super clean resort with great Beach location right off of medano Beach and has an awesome view of Land's end. Staff is very friendly and eager to accommodate.

The staff was very friendly and helpful and our room was kept very clean. We had beautiful views of the ocean and pirate ship from our balcony. The ground and pool were fantastic. While the food was a bit over-priced, it was very tasty. We had a wonderful time!

Luxury accommodations, in a lush manicured setting. Excellent features & amenities exceptionally maintained. Premier hospitality, beverages & cuisine. A beautiful beachfront with spectacular Sea of Cortez, Arch views. We also enjoyed their state-of-the-art Fitness and Day Spa facilities.

Thorough Review From Experienced Traveler. A Must Read. First thing you need to know is that rooms are overbooked and there is a high probability if you visit during peak periods that you will need to settle for a downgrade if you are not a timeshare owner. I was forced to settle for a studio which is pretty much your average hotel room. 2 Beds, a small 27 inch television, a tiny kitchen area. Even though I requested a 2 bedroom suite 6 months in advance. Even if you do the all-inclusive, a lot of stuff is not free. The mini fridge in the room is already filled to the brim with items that cost extra (even for all-inclusive). So, you cannot use the fridge for personal groceries since there is no room. And, the bottled water is 64 pesos (or about 4 bucks). Also, if you get the all-inclusive plan, you are required to wear an uncomfortable wrist-band for your entire stay which you are not allowed to remove or are charged a 1-day penalty and must get another one. One the surface it would seem that a wristband would make sense, due to not everyone being all inclusive… but since everything is billed to the room, you would think that a wristband would not be necessary. Even with the wristband, you still have to fill out the bill for every single item you get, which includes a tip (yes, for every single item), you first and last name, room number, and signature.

Overall a very positive experience. Very courteous staff. Pool area well maintained; drink, food service very good. Nice room — we had a base studio that was spacious, including small kitchen area. Everything was kept very clean. Great access to swimmable beaches, and boat taxi, water sports services. Very nice spa and gym. Food good — liked Patron Restaurant, Neptune higher priced, but food not matching expectation (jumbo shrimp was jumbo, but rather bland, served on two tablespoons of nondescript rice). But plenty of nearby restaurants to try. Town shopping close by, about a 20 minute walk or 5 minute taxi. During our stay, it was a pretty quiet, older crowd (we liked! ), with plenty of party options at nearby resorts, if you wanted it. Concierge services quite good to set up tickets to activities and events. Might want to avoid the sale pitch for buying in — 90 minutes assured, was actually 3 hours. Although it got annoying as they passed us on from one sales person after another, we did receive lots of free drink coupons, discounts on shuttles and boat taxis. So it balanced, but I would avoid in the future. (We did not buy in, so NO is an option) Recommend you talk to people, and get to know new friends by the pool, at restaurants — people like to find shared experiences and we had better time sharing with new friends! Overall very positive, and would return.

Rooms are old and dirty, there is no aspirin in the Cabinet, the national tourism service is depressing.
So "Low" travel agency which is associated in this hotel can sell some (e. G. Whales) walk if want to do a "discount" require credit card and a sale of 3 hours to attend where if one do not purchase their packages estratosfericos of 30 years of holidays treat you one how miserable.

Stop! do not visit. My boyfriend has some type of poisoning, we thing someone put Visine in his drink during the sales presentation/closing. He has been to nonstop vomiting, heart rate of 220 bps, and tunnel vision. The entire process was a scam. 8 people were involved, no one would answer my questions regarding the HOA, reserve fund, insurance, or cancellation policies. We were told it would be a 65 min "presentation" and it lasted over 4 hours. avoid at all costs.

Wonderful staff. Good restaurants. This a timeshare group so you shouldn't be surprised if they want you to go to a presentation.

The service of this Hotel is very bad, old rooms, dirty chairs, bath curtains and mirrors with rust, but mainly attention to Mexican tourism is most regrettable, in my life I come back to stay there and clear it which I would not recommend it for anything. Totally a disgusting.

This place is spectacular We loved it is super clean and staff is super friendly we recomend this place.

BEWARE OF TIMESHARE PRESENTATIONS! DO NOT BUY! I believe we've all been tricked, scammed, and lied to into signing a timeshare contract with the villa group. I signed a contract with Villa Del Arco (Constructoras Los Arcos, del Cabo S. A. De C. V. ) on May 1st, 2015. After being pressured into signing the contract, I read through the details and it was definitely not as proposed by the sellers. We ended up buying one week of a studio unit and paid a down payment of $5, 638.00. We were explicitly told on multiple occasions that we could not back out of the deal once it was signed. To emphasize this they pointed to a 'liquidated damages' clause. They had my partner and I initial specifically at the liquidated damages line, and they stated that that part was the most important part, because once it has been signed, the deposit would now be non-refundable. I had big time buyers remorse the next day, but we were under the impression that we could not cancel the deal. So I thought maybe if I could just pay it all off, I could be done with it. Once we returned back to the States we reviewed all the documents, including the 'Membership Purchase and Security Agreement'. While reviewing this document I came across a clause for 'cancellation rights'. This was on the backside of the contract, which coincidentally didn’t require a signature, and consequently we were not aware of it.

Love it especially Sergio and Luis at the pool and I love Jesus at the patio restaurant 4 stars for one reason Jole said his boss CARLOS doesn't let him in the pool with kids to play water volleyball please change that rule.

Also a very nice place to stay and enjoy in Cabo, with an absolutely wonderful staff. We will be there again starting this Sunday March 1st.

Villa Del Arco is the best hotel I stayed at. With all exclusive you can be as lazy as you want.

My wife and I just returned from 2 weeks in Cabo. We are owners at Villa del Arco, and have visited there on 4 different occasions. We usually travel the last week of January and first week of February. We enjoy the location of our complex, an easy 10 to 15 minute walk to downtown Cabo. Local city bus and taxi transportation are available at the entrance of the Villa group also. At check-in, Gabriella did a great job in assisting us with the right room for our needs. All the rooms are generally the same, but have different views. They start out at GREAT and get better. Alonso also assisted us in making our future reservations. He made the process a breeze. It was a pleasure dealing with Gabriella and Alonso (and the other Front Desk personnel, they are very informative and their English is a lot better than my Spanish). Denise Arnaut helped us get our airline boarding passes, and pre-paid luggage fee processed smoothly. We used Enterprising Travel for our transportation needs to and from the airport. Very clean vehicles (we rode in a Suburban) and friendly staff. At the Cabo airport, there are many vendors there offering freebies for your time. If you are interested in touring other facilities, stop and talk to them. If not, simply keep walking past them until you get outside the terminal. This is where all the preassigned transportation needs are located.

We are owners at Villa del Arco and have stayed there four times. We love the well-appointed health club and the spa environment/services are splendid. The range of pools provides variety for all ages and the upper pool especially, while farther from the ocean view, is great for swimming with an irregular shape and an island to go around. Eating at the resort is always special with great service pool side and on the Buccaneer pirate ship (in the lower pool) — yes, you can also swim around this ship. But the highlight is El Faro, on the ocean corner of the resort, with a view of the finis terra (The Rocks} and excellent sushi. Be sure to take a sunset sail on La Tropicat, a wine and jazz tour, a catamaran that sails out around the Rocks into the Pacific Ocean — this is a thrill as is parasailing and zip lining during the day. We are both over 70 — so anyone can enjoy these activities.

BEWARE! this hotel is a trick! they over sell their rooms and put you in a hotel down the road. I booked my hotel room at Villa Del Arco 6 months in advance and when I arrived they told me they didn't have any more hotel rooms and I would have to stay at their sister hotel down the street (which happens to be a lot less expensive). We were not the only people that this happened to. The entire wedding party that we went with had the same thing happen to them, as well as other guests we were socializing with at the pool. Do not book at this hotel.

Our family had a great time at this Resort, the staff were great! Norma, Jorge were nice people and were very friendly.

Punishing constant pressure to sell condos. Started the minute we got off the plane. Won't go back. Food was below average. If it is so great, let it sell itself. Jeez.

OK place, but I would caution anyone from getting married here. Communication was horrible throughout the process, maybe b/c of a language barrier, but it just seemed like they didnt care all that much. I personally felt like I was in an assembly line. It was interesting however, that whenever they needed $$, or if something was deemed important to them, they all the sudden had a burst of urgency. In the end, we had a great wedding, and the big day itself went off without a hitch. My wife was very much on top of things throughout the entire time so I choose to give her the credit, and not the resort. No doubt there would have been many more issues had we left everything up to the hotel. Almost all of our guest, including ourselves, encountered billing or booking issues in one form or another. Many are still attempting to resolve issues with no response from the hotel. If you are not getting married and just looking for a place to enjoy Cabo, this place is not bad. The restaurants have good food, although service is slow. Prices are expensive if you don't opt for the all inclusive option. Location is close to downtown but not too close, which I like. Its not the worst, there are just too many other top notch places in Cabo that offer more value IMO.

I'm in my second house k relief is to be aki in my little office
D money exchange
Good day c. S
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It is very nice the truth is the best place for vacations in the Cabo san Lucas recommend it.