Information about the type of meals included in the price is indicated in the rate details.
Meals may be limited during Ramadan.
You can request the documents necessary for a visa, the service is provided for an additional fee. Any additional fee will have to be paid even if the booking is subsequently cancelled, and all the agreements exist exclusively between you and the provider of the documents.
Couples checking into the same room must present a valid marriage certificate upon check-in. Otherwise, the property may reject the booking or request that a second room be booked.
Transfer from/to airport available. Cost: 5,000.00 KZT one way.
Early Check-in Policy
Before 6.30 AM full night will be charged.
From 6.30 AM to 2 PM room will be provided upon availability. If guest needs to guarantee the room, then full night will be charged.
Late Check-out Policy
Until 6 PM 50% of the night amount will be charged
After 6 PM full night will be charged
Early Departure Policy
In case guest leaves before departure date, the hotel reserves the right to charge full stay.
Early Check-in Policy
Before 6.30 AM full night will be charged.
From 6.30 AM to 2 PM room will be provided upon availability. If guest needs to guarantee the room, then full night will be charged.
Late Check-out Policy
Until 6 PM 50% of the night amount will be charged
After 6 PM full night will be charged
Early Departure Policy
In case guest leaves before departure date, the hotel reserves the right to charge full stay.
Very nice hotel. Everything was clean and neat. The rooms are well furnished and have a good size. Air conditioning works perfect. The breakfast was great, there is something for everyone. Free parking on a guarded parking lot. The kitchen is well equipped and everything works. All in all great value for the money definitely would recommend.