Great family Hotel. One of the best in the CIS.
From Activity and facility: a long slide of the bobsled to it give out for free. On the hump is on duty employee danil very hospitable children and with a cotton ball will help and on the hump pushes with breeze.
On the lake you can rent skis for the classic ski trails (ski trails), skates from 33 size (ice rink cleaned, on the lake) — all this for free. From the paid: skating on a cotton wool trailed to a cable 1000 tenge and snowkite on a snowboard 3000 tenge, the expert Almaz very patient will teach both adults and children. They give out helmets, monitor security.
Spa. From 8 to 23x. Hamam, pool 25m, children's pool, fitness room, 2 saunas, steam bath, morning and afternoon Yoga/Pilates/games-free of charge, you can also children accompanied by adults. Excellent welcoming very caring spa recipe: Katerina, Valentina, Tatiana-very responsive professionals. Once found us even in the dining room, Thatwe warn about the change in the schedule of yoga, which I went to. Alena is a very friendly, punctual coach. The spa is provided with bathrobes for children and adults, towels and slippers (children of small size). Swimsuits, bathing circles — can be borrowed for an additional fee. The lifeguard is on duty at the pool, but there are no children without adults.
Kitchen. Wonderful Kazakh-Turkish cuisine. Very tasty kebabs, kebab shaurma, Samsa, dishes in Kazan. Baking is better. Cakes are mostly mousse, delicious. Only decorated with fondant with bright dyes. A lot of different meat dishes. Vegetables, cereals-less. Try home-made Ayran. The waiters are great. If you are with small children, help the kids to choose and put food from the buffet. A delicious Turkish hour.
Waiters and administrators, which we especially liked: Bagzhan, Tatiana, Julia, Aida, Ainara. Thank you very much for our serene breakfasts, lunches and dinners with 3 restless kids.
The main reception is the only point which is not so good against the backdrop of the hotel's Osijek services. A little lazy, not helpful. For example, when we got sick of our 4-year-old Rkyok, we demand the reception desk can I bring her and mom to go to the room, TK itself it was hard to walk for lunch (temperament and weakness). Reception answered: "Only paid and from the menu room service" (then we ourselves prevented the issue with the restaurant positively). And such moments for 7 it was 5-7.
Children's room. One of the best. Since 4 years. Up to 4s with parents. In the children's room from 10:00 to 23:00 children are engaged in animator, for example, bake biscuits or provide first aid training. There are toys, designers big TV and a prefix for computer games. My children are not amateurs
Children of the rooms, but here remained with pleasure. Animators really deal with children and do their job well.
Near the rickshaw is the Lapland of Kazakhstan can be reached on foot. There is the residence of Santa Claus, and riding Husky and his skating rink, a tour of the plague, cafes and much more.
On the hotel, if you do not like noise and quicity then choose a holiday weekend comes a lot of locals from Astana. When booking directly through the hotel they offer packages of 3 days which is more profitable than booking through special programs.
From Activity and facility: a long slide of the bobsled to it give out for free. On the hump is on duty employee danil very hospitable children and with a cotton ball will help and on the hump pushes with breeze.
On the lake you can rent skis for the classic ski trails (ski trails), skates from 33 size (ice rink cleaned, on the lake) — all this for free. From the paid: skating on a cotton wool trailed to a cable 1000 tenge and snowkite on a snowboard 3000 tenge, the expert Almaz very patient will teach both adults and children. They give out helmets, monitor security.
Spa. From 8 to 23x. Hamam, pool 25m, children's pool, fitness room, 2 saunas, steam bath, morning and afternoon Yoga/Pilates/games-free of charge, you can also children accompanied by adults. Excellent welcoming very caring spa recipe: Katerina, Valentina, Tatiana-very responsive professionals. Once found us even in the dining room, Thatwe warn about the change in the schedule of yoga, which I went to. Alena is a very friendly, punctual coach. The spa is provided with bathrobes for children and adults, towels and slippers (children of small size). Swimsuits, bathing circles — can be borrowed for an additional fee. The lifeguard is on duty at the pool, but there are no children without adults.
Kitchen. Wonderful Kazakh-Turkish cuisine. Very tasty kebabs, kebab shaurma, Samsa, dishes in Kazan. Baking is better. Cakes are mostly mousse, delicious. Only decorated with fondant with bright dyes. A lot of different meat dishes. Vegetables, cereals-less. Try home-made Ayran. The waiters are great. If you are with small children, help the kids to choose and put food from the buffet. A delicious Turkish hour.
Waiters and administrators, which we especially liked: Bagzhan, Tatiana, Julia, Aida, Ainara. Thank you very much for our serene breakfasts, lunches and dinners with 3 restless kids.
The main reception is the only point which is not so good against the backdrop of the hotel's Osijek services. A little lazy, not helpful. For example, when we got sick of our 4-year-old Rkyok, we demand the reception desk can I bring her and mom to go to the room, TK itself it was hard to walk for lunch (temperament and weakness). Reception answered: "Only paid and from the menu room service" (then we ourselves prevented the issue with the restaurant positively). And such moments for 7 it was 5-7.
Children's room. One of the best. Since 4 years. Up to 4s with parents. In the children's room from 10:00 to 23:00 children are engaged in animator, for example, bake biscuits or provide first aid training. There are toys, designers big TV and a prefix for computer games. My children are not amateurs
Children of the rooms, but here remained with pleasure. Animators really deal with children and do their job well.
Near the rickshaw is the Lapland of Kazakhstan can be reached on foot. There is the residence of Santa Claus, and riding Husky and his skating rink, a tour of the plague, cafes and much more.
On the hotel, if you do not like noise and quicity then choose a holiday weekend comes a lot of locals from Astana. When booking directly through the hotel they offer packages of 3 days which is more profitable than booking through special programs.