Standard Single Room
Max. guests: 1
Offers free Wi-Fi and views of the garden or the city. Elegant, en suite room with minibar and satellite TV.
WiFi is available in all areas and is free of charge.
Beds: 1 single bed (90-130 cm wide).
Room Facilities: Towels, Telephone, Toilet paper, Wake up service/Alarm clock, Upper floors accessible by elevator, Private bathroom, Heating, Soundproofing, Hairdryer, Single-room air conditioning for guest accommodation, Laptop safe, Shower, Air conditioning, Landmark view, Toilet, Satellite channels, Free toiletries, Safety deposit box, Bidet, Radio, City view, Minibar, Desk, Wake-up service, Blu-ray player, Socket near the bed, Flat-screen TV, TV, Hardwood or parquet floors.
Very bad experience, dishonest hotel (Vicenza) After booking by mistake (of input) on the internet, we called the hotel to cancel, a few minutes later have received confirmation of the online reservation. The hotel manager chose to steal our money without any professional conscience, and decided deliberately to keep it knowing that it was a typing error online. Only a few minutes had passed between the booking confirmation and our call to the hotel and despite that they decided not to refund us the 400€, price of the deluxe room and the suite we took. We would have understood if the hotel had asked for a management fees, but keeping all the reservation money is a real theft and totally devoid of any human value. We felt trapped and robbed by the hotel. This kind of behavior proves that Hotel is interested by money only without any consideration to the customer relationship. I urge all readers to avoid this hotel at all costs. Be sure that at the slightest chance they won't hesitate not to strip you of all your money, without any scruple or hesitation. I have definitely eliminated this hotel from my travel plans, I strongly advise against any other visitors.