Classic Double Room
Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as city views.
WiFi is available in all areas and is free of charge.
Beds: 1 large double bed (151-180cm wide) or 2 single beds (90-130 cm wide).
Room Facilities: Private bathroom, Bidet, Safety deposit box, Wake-up service, Free toiletries, Flat-screen TV, Wardrobe or closet, Toilet, Hairdryer, Air conditioning, Slippers, Toilet paper, Upper floors accessible by elevator, Interconnected room(s) available, Wake up service/Alarm clock, Satellite channels, City view, Socket near the bed, TV, Soundproofing, Refrigerator, Carpeted, Landmark view, Shower, Towels, Minibar, Heating, Telephone, Desk.
Booked to stay here with my partner in March but due to the coronavirus, we were advised by FCO against travel to the country. 5 months later and I'm still trying to get a refund but hotel are refusing due to their "cancellation policy"… even though I never cancelled, we weren't allowed to travel to the country!
You've got my money and now you're not interested… but even an offer to postpone the stay to a later date, just refusal to refund.
Great customer service if you ask me!