Review of Capovaticano Resort Thalasso Spa 4*

Karim L.

06/09/2018

Respond
6/10
Hot water issues! Very difficult to have a hot shower and they couldn’t get it fixed in a week. Other guests having the same problem. No compensation or even sympathy by management for issue. Clean rooms and otherwise visually appealing and comfortable stay. Breakfast got way too boring after 7 days and hotel was definitely not generous with refilling empty food stations. Always got the impression you were taking the last item at buffet and then refilled with tiny quantities. Staff were great and good natured. You have to have a car hired, otherwise you’re totally stranded on resort. There is nothing around. Car was useful to stock up on water and other sundry items which were way over charged for on resort. Also great to escape half board dinner which is only possible with a car. Hot water was the major issue. Don’t stay here if you like hot showers. Water started to warm up after letting the shower run for 25min. Such a waste of water. Good place for complete rest, don’t expect any entertainment at hotel and bar is frighteningly lacking in atmosphere or warmth. 8 am Friday morning mowing of lawn outside room was unnecessary and not nice to be woken up by. Rooms were large, clean and well maintained and great housekeeping. Internet worked well 70% of time and definitely not working on beach or by pool. You get food 4g mobile signal all over the resort. Didn’t try the spa as treatments were more expensive than in luxury hotels in big world cities. There is a lady that roams the beach offering massages which is an excellent alternative.