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Shangri-la Surabaya
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Average rating by guests Shangri-la Surabaya: 8.3/10 Very Good

Reviews 61 →

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Rooms
Overview
Video
Reviews
Facilities
Location

Availability

Online Reservation:

Available Rooms

Deluxe King Room

Max. guests: 4

Room Size 35 m²

from:726 000 nightly price

Room booked 10 times today.

Garden view Pool view Landmark view City view Pool with a view Air conditioning Private bathroom Flat-screen TV Minibar Free WiFi

Offering views of the city, this air-conditioned room comes with a flat-screen cable TV, minibar and tea/coffee-making facilities. A hairdryer, robes and free amenities are provided in the en suite bathroom.

WiFi is available in all areas and is free of charge.

Beds: 1 extra-large double bed (181-210 cm wide).

Room Facilities: Hardwood or parquet floors, Garden view, TV, Wake-up service, Alarm clock, Ironing facilities, Sofa, Toilet paper, Minibar, City view, Air conditioning, Telephone, Tumble dryer, Private bathroom, Hairdryer, Pool view, Toilet, Tea/Coffee maker, Towels/sheets (extra fee), Interconnected room(s) available, Wake up service/Alarm clock, Safety deposit box, Cable channels, View, Socket near the bed, Entire unit wheelchair accessible, Dressing room, Bath or shower, Dining table, Clothes rack, Towels, Electric kettle, Bathrobe, Flat-screen TV, Iron, Free toiletries, Hand sanitiser, Desk, Carpeted, Wardrobe or closet, Refrigerator, Carbon monoxide detector, Upper floors accessible by elevator, Landmark view, Linen, Slippers, Satellite channels, Shower.

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Executive King Room

Max. guests: 4

Room Size 49 m²

Room booked 4 times today.

Garden view Pool view Landmark view City view Pool with a view Air conditioning Private bathroom Flat-screen TV Minibar Free WiFi

Offering larger space and panoramic views of the city, this air-conditioned room comes with a flat-screen cable TV, minibar and tea/coffee-making facilities. A hairdryer, robes and free amenities are provided in the en suite bathroom.

WiFi is available in all areas and is free of charge.

Beds: 1 large double bed (151-180cm wide).

Room Facilities: Linen, Satellite channels, Slippers, Shower, Desk, Wardrobe or closet, Carpeted, Refrigerator, Carbon monoxide detector, Upper floors accessible by elevator, Landmark view, Electric kettle, Bathrobe, Flat-screen TV, Iron, Free toiletries, Hand sanitiser, Entire unit wheelchair accessible, Socket near the bed, Dressing room, Bath or shower, Dining table, Clothes rack, Towels, Safety deposit box, Cable channels, View, Hairdryer, Pool view, Toilet, Towels/sheets (extra fee), Tea/Coffee maker, Wake up service/Alarm clock, Interconnected room(s) available, Ironing facilities, Sofa, Toilet paper, Minibar, City view, Bath, Air conditioning, Telephone, Tumble dryer, Private bathroom, Hardwood or parquet floors, Garden view, TV, Alarm clock, Wake-up service.

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Horizon Deluxe King Room

Max. guests: 4

Room Size 35 m²

Room booked 2 times today.

Garden view Pool view Landmark view City view Pool with a view Air conditioning Private bathroom Flat-screen TV Minibar Free WiFi

Located in higher floor with city view, this room features free access to Horizon Club Lounge access where guest can enjoy breakfast at lounge and evening cocktails.

WiFi is available in all areas and is free of charge.

Beds: 1 extra-large double bed (181-210 cm wide).

Room Facilities: Desk, Upper floors accessible by elevator, Landmark view, Wardrobe or closet, Carpeted, Refrigerator, Carbon monoxide detector, Shower, Linen, Satellite channels, Slippers, Dressing room, Socket near the bed, Entire unit wheelchair accessible, Bath or shower, Dining table, Clothes rack, Towels, Bathrobe, Electric kettle, Hand sanitiser, Iron, Flat-screen TV, Free toiletries, Hairdryer, Pool view, Interconnected room(s) available, Wake up service/Alarm clock, Toilet, Towels/sheets (extra fee), Tea/Coffee maker, Cable channels, Safety deposit box, Executive lounge access, View, Garden view, Hardwood or parquet floors, Wake-up service, Alarm clock, TV, Toilet paper, Ironing facilities, Sofa, Tumble dryer, Private bathroom, Minibar, City view, Air conditioning, Telephone.

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4.8 km. Gubeng Train Station

Blending Asian and Javanese elements, the air-conditioned rooms at Shangri-la Surabaya are equipped with a flat-screen TV, DVD player and a personal safe. En suite bathrooms have a bathtub, as well as bathrobes and slippers.

Strategically situated near Ciputra World, Pakuwon Mall and Surabaya Town Square, the 5-star Shangri-la Surabaya provides a free-form outdoor pool, a spa centre with a sauna and tropical landscapes. Free Wi-Fi and free wired internet are provided throughout the property. The property also offers free scheduled shuttle service to nearby shopping malls.

Shangri-la Surabaya has direct access to the airport highway and is a 20-minute drive from Juanda International Airport. Airport transfers and car rentals are available at an extra charge.

Other facilities at Shangri-la Surabaya include spacious parking space and 6 meeting rooms. Guests can enjoy a game of tennis at the 3 on-site courts, or relax by the pool under the surrounding palm trees. Golf outings at one of the nearby championship courses can be arranged with the hotel staff.

Nightly rates from $70

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Phone: +62 31 6003 8888

Fax: (62) 215703530

Address: Jl. Mayjend Sungkono 120, Sawahan, 60256 Surabaya, Indonesia

E-mail: sur@shangri-la.com

Number of rooms: 661

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Surabaya

28 April, Sunday
Day +88°F , Tonight +82°F

Sunny, no precipitation
Wind: east, 7 mph

Video of Shangri-la Surabaya

Shangri-La Hotel Surabaya | 26.01.201901/26/2019 22:22

Shangri-La Hotel Surabaya | 26.01.201901/26/2019 10:17

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Reviews of Shangri-la Surabaya 5*

Write a Review of Shangri-la Surabaya

Indah

07/09/2022

Respond

7/10

Nice hotel with nice surroundings and facilities… friendly and helpful staffs.

Heaven T.

06/17/2022

Respond

9/10

Great, clean, has parking lot.

Chester A. R.

05/25/2022

Respond

9/10

The service is very bad,, not so much employee, in the lobby only stand by 1 waiter n I have order my drink at 21:00pm n my drink comes at 21:50pm,, n also I have to clear up by self my table when I have breakfast in jamoo at 09:30 n the employee not telling me when is the last minute order,, normally every hotel they will telling to the guest if the last minute order bt they not, they just clear up the food n not say anything, when I'm come back to the room after breakfast my room still not cleaning yet, I called to the service hotel they saying cz the red light in the door on n they not want to disturb the guest, bt I tell to her, the red light still off, bt my room still not cleaned yet, if I want to cleaning my room only request or what? I'm paying the 5 stars hotel bt I have bad service just like 2 stars hotel,, the employee n the guest have no communication,, they just don't care n when I'm still eating breakfast in jamoo still not done yet n the waiter give me the bill to sign,,,, normally if u are professional waiter, expecially in the 5 stars hotel, u have to wait until the guest finish to eat n then u give the bill, bt not the guest still eating n u give the bill Sheraton n Marriott the service more better than Shangri-la I'm order the room king-size bed n they give me rooms number 1605, looks like old fashion, sheraton n Marriott more bigger room than Shangri-la.

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Facilities

Barber/beauty shop
Car rental
Laundry
Elevator/lift
Trouser press
Packed lunches
Meeting/banquet facilities
Tour assistance
Currency exchange
24-hour front desk
Dry-cleaning
Concierge services
Express check-in/check-out
Fax/photocopying
Non-smoking rooms
Smoking areas
Room service
Accessibility features
ATM/cash machine on site
Airport transportation
Garden
Ironing service
Luggage storage
Daily housekeeping
Shuttle service
Toilet with grab rails
Emergency cord in bathroom
Sun Deck
Allergy-free room
Picnic area
Air conditioning
Invoice provided

Internet

WiFi is available in all areas and is free of charge

Room Amenities

Air conditioning
TV
Telephone
Minibar
Hairdryer
Trouser press
Alarm clock
Dressing room
Desk
Sofa
Flat-screen TV
Satellite channels
Cable channels
DVD player
Radio
View
Fridge
Shower
Bathrobe
Bathroom
Slippers
Toilet
Bathtub
Free toiletries
Private bathroom
Wardrobe or closet
Toilet paper
Towels
Bath or shower
Shower cap
Body soap
Shampoo
Toothbrush
Free toiletries
Socket near the bed
City view
Pool view
Garden view
Dining table
Tumble dryer
Electric kettle
Towels/sheets
Linen
Clothes rack
Landmark view
Bridal suite
Non-smoking rooms
Room service
VIP room amenities
Smoke Detector
Cable TV
Shower/Bathtub
Wardrobe/Closet
Linens
Safe (in room)
Toiletries

Food & Drink

Bar
Coffee/tea for guests
Breakfast
Buffet breakfast
Cafe
Restaurant
Restaurant (buffet style)
Snack bar
Poolside bar
Packed lunches
Coffeemaker
Bottled water
Kettle
Kid-friendly buffet
Breakfast in the room
Minibar
Tea/Coffee maker
Coffee house on site
Wine/champagne
Children's menu
Special diet menus
Breakfast/lunch to go

Activities

Tennis court
Children's playground
Nightclub/DJ
Golf course
Live music/performance
Tennis equipment
Kids' club
Movie nights
Playroom
Kids' outdoor play equipment

Swimming Pool

Pool 1 (outdoor): Open all year, Adult only, Pool/beach towels, Pool bar, Sun loungers or beach chairs, Sun umbrellas
Pool 2 (outdoor (kids)): Open all year, Suitable for kids, Shallow end, Water slide, Pool/beach towels, Sun loungers or beach chairs, Sun umbrellas

Wellness

Fitness facilities
Massage
Sauna
Fitness/spa locker rooms
Fitness
Spa/wellness packages
Foot bath
Spa lounge/relaxation area
Spa Facilities
Sun umbrellas
Sun loungers or beach chairs
Water slide
Hot tub/jacuzzi
Children swimming pool
Spa and wellness centre

Languages Spoken

Indonesian
English
Chinese
Japanese
Multi-language staff

Policies of Shangri-la Surabaya

Check-In:
From 14:00 to 23:00
Check-Out:
From 06:00 to 12:00
Accepted Credit Card Payments:
Mastercard, Visa, UnionPay Credit Card, JCB, Diners Club, American Express
There is no age requirement for check-in

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Shangri-la Surabaya on map

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