Kolahoi Green Heights, Gulmarg

Hotel

Property and hotel interior is amazingly beautiful. The only lacking areas are services and food. U guys seriously need to understand that without good food and on time services u can't be in the race for long. During our stay, hotels extension numbers were not in service and no staff was available at any floor for any sort of assistance to your guests. We every time needed anything had to rush to reception personally. There is no service for early birds checkout. Dinner menu was just too limited. No starter At all only veg soup and no chapatis in the middle of dinner. Food served was not tasty either. However the breakfast next morning was good enough with nice selection of breakfast dishes with good taste. Some premium rooms offer dump yard view which is again pathetic and unjustified. So need a serious improvisation on the facts above by hotel staff and owners too. All the best guys.

I stayed at the hotel for 6 nights. This was my first ever visit to the state and I was a bit apprehensive. But once here, I knew that I couldn't be in a better hotel. They accomodated my need for a higher floor room and responded to every request immediately throughout my stay. The rooms are nice and bathrooms have modern fittings. The room had electric kettle and bathroom had a dryer too. Amenities also includes a safe in the room, slippers and bathrobe. The floors are heated and additional electric heater was also provided. The view from my room was great. The buffet breakfast was good and sumptuous. Everyone from front desk to house keeping to security staff was helpful. The manager even sent the staff out to get me some medicine late in the evening so that I don't have to walk in cold. The location of the hotel is also perfect. Is walking distance to market, to beginner slopes and to Gondola. I am definitely coming back to Gulmarg and will definitely stay here again.

Its a great hotel and well made property. Its clean, the rooms are spacious and the heating works perfect. The staff is friendly and helpful. The location is also very good. The only drawback it has is, if you are senior citizen the car doesn't go till the hotel reception, we have to walk a little slope which gets tricky during snow.