Review of Victoria Palace Hotel 4*

This hidden gem located on a Paris side street, has all the charm and service of a hotel in a Turner Classic movie. The staff is extremely polite and on point regarding there jobs. There was only one doorman that wasn't engaging when I made several attempts to speak to him, other than that I enjoyed meeting and joking around with the employees. The only dissappointment was that the 'suite' was not the size I was expecting. (I was comparing it to United States designs) Other than that, the room was comfortable and decorated in good taste. The good- This hotel is so quiet. At times I felt as though I were the only guest in the building. I don't know if this was due to the fact that I was traveling off season or if this is normal. During check-in, we were escorted to our room by the clerk who explained all the features of the room; heating, lighting ect. While making sure our questions were answered. The only thing he forgot was how to remove the magnetic stopper from the tub which took a bit of trial and error before I figured it out. A bellhop delivers your luggage to your room. Wonderful! The bathroom was a nice comfortable size with great amenities. There are complimentary robes and slippers for use during your stay. I did not use the stocked refrigerator which of course you are charged for if used. There is a breakfast buffet that was not included in my package and would have cost 22.00. Even the housekeeping staff was nice and kept my room tidy. They would always leave a written card with the next day's weather report and a bite of chocolate for the night on the bed. Loved it! The hotel location is perfect. Turn left or right, head up the street and you can find just about anything you need, bookstores, cafes, boutiques and the Metro. One of the most memorable moments I will always have is meeting the night clerk, Seitkassym. As a writer, my energy level is high early in the morning as the story runs rampant in my head and a change of writing space is needed. Seithkassym would turn on the lights in the sitting room located off of the lobby and offer to make a pot of tea for me as I placed pen to paper and wrote for two hours. His kindness reminded me of the true meaning of service in this business. To see to the needs of the guests no matter what time of day or night or what that need may be. Little things like, USA Today, New York TImes International and local newspapers for the taking or the booklet that allows you to jot down notes of your visit make this hotel stand out in customer service. I would recommend the Victoria Palace Hotel to anyone and will use it again when I return to Paris.