This hotel is definitely not 4*! Rooms are all unclean, worn out, unsafe and nothing like the images they show you. We changed rooms 4 times to try and find one safe and clean enough to stay in.
The elevator is just big enough for two people, so if you're claustrophobic or on the bigger size the only other option is a spiral metal staircase which is outside and slippery when wet. First room they gave us was just about big enough to walk by the side of the bed, the sho…wer was big enough to fit a child in. Myself being pregnant and my partner being muscular had no chance fitting in.
So we upgraded to a bigger room which was going to cost 40€ per night. Got to the room and was greeted by stains EVERYWHERE from where previous couples had stayed. On the carpet, on the chairs, on the curtains, on the walls. Mould in the bathroom. The floor trim connecting the bathroom to the carpet wasn't secured down and had nails sticking out of. Glue spring from the wall edging trim. One tiny wardrobe with 3 hangers and a TV with no English channels.
We went back down to get our money back to try and find a different hotel, and we're told it wasn't possible. So after seeing another room which were exactly the same, we settled for the 4th which was still unhygienic and not worth the money. The whole hotel was small. Air con rattled and a fan in the bathroom was noisy which meant sleeping was difficult and beds were solid and uncomfortable.
We decided not to eat breakfast which was included in our price as who knows what we would be eating if that's how they look after the rooms.
The area is rough, very steep uphill to get to so advise a taxi to and from. Men on your back trying to sell you things or tie bracelets around your wrist the minute you walk out the door and around the whole area. After being warned of pick pockets this was a really unsafe feeling, putting you on edge for the whole stay.
After our trip, we went to check out only to be hit with the fact they wanted more money than what they asked for originally. We ended up paying £250 for what should of been a 240€ stay for two nights after a long disagreement from them wanting more than that!
Would give this hotel a 3* at its best, most expensive hotel we have stayed at and also the worst value for money.
Overall a very disappointing stay!
First room they gave us was just about big enough to walk by the side of the bed, the sho…wer was big enough to fit a child in. Myself being pregnant and my partner being muscular had no chance fitting in. So we upgraded to a bigger room which was going to cost 40€ per night. Got to the room and was greeted by stains EVERYWHERE from where previous couples had stayed. On the carpet, on the chairs, on the curtains, on the walls. Mould in the bathroom. The floor trim connecting the bathroom to the carpet wasn't secured down and had nails sticking out of. Glue spring from the wall edging trim. One tiny wardrobe with 3 hangers and a TV with no English channels. We went back down to get our money back to try and find a different hotel, and we're told it wasn't possible. So after seeing another room which were exactly the same, we settled for the 4th which was still unhygienic and not worth the money. The whole hotel was small. Air con rattled and a fan in the bathroom was noisy which meant sleeping was difficult and beds were solid and uncomfortable. We decided not to eat breakfast which was included in our price as who knows what we would be eating if that's how they look after the rooms. The area is rough, very steep uphill to get to so advise a taxi to and from. Men on your back trying to sell you things or tie bracelets around your wrist the minute you walk out the door and around the whole area. After being warned of pick pockets this was a really unsafe feeling, putting you on edge for the whole stay. After our trip, we went to check out only to be hit with the fact they wanted more money than what they asked for originally. We ended up paying £250 for what should of been a 240€ stay for two nights after a long disagreement from them wanting more than that! Would give this hotel a 3* at its best, most expensive hotel we have stayed at and also the worst value for money. Overall a very disappointing stay!