Review of Hotel Eiffel Capitol 3*

Massimo F.

08/05/2018

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1/10
ItalianoEnglish
Perfect area to visit Paris, full of hotels but to book This means ruining your holiday.
To say that we were ghettoized and treated to the limit of racism by the Lord of reception just because we had with us an 11-month-old cavalier king and weighing 4.5 kg is enough to discourage this structure?
Despite it being indicated that animals are allowed without supplement In the first place did not want to check in despite the room being already fully welded.
Later we were relegated to a room used for disabled people Located on the ground floor near the service bathrooms with the following service:
1. Disabled bathroom with raised toilet, handles and shower without a plate;

2. Inability to open the curtains and windows of the Room as we are with the view directly on the pavement;

3. Inability to open the window to area the bathroom as it is locked and lack of airman;

4. Lack of darkening system at the bathroom window such that they are forced to close the door and thus making it a sauna at night.

4. Taking the current in the non-functioning bathroom with relative discomfort of using electric razor away from a mirror;

5. TV present with a manual with an indication of the Italian and international channels; pity that only the French canals were visible.

6. Inefficient air conditioning; held throughout the stay on at 15 degrees with ventilation at most at times mouthed in the room.

As if that weren't enough at 7:00 in the morning we are awakened by people accessing the adjacent service bathrooms.
To our complaints we said this answer: "that's the best room for you and your dog " in case the skin wasn't comfortable for us we could also leave. We tried finding a nearby hotel but didn't give us back the money of the two nights not used: I certainly did not want to add the mockery to the damage.
Asked to speak to a manager I was informed that he was on vacation.
It's absurd to leave a hotel in the centre of Paris in the hands of people who are so rude and grumpy and not respectful of the clientele. The only positive note was the other gentleman of the reception, Silvan, who, always smiling and with obvious embarrassment, was greatly displeased with the situation in which he was located but evidently had no delegated powers.
Whatever answer the property will give you will be free to believe or not with the serious risk of ruining your holidays.

Nightly rates from $110

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