Review of Xperience Kiroseiz AquaPark Premier-Naama Bay 5*

1 — First, I would like to recommend anyone not to take any reviews about any hotel as a reference for his/her decision to stay in that hotel or not. Everyone has his own experience which can differ to otherone experience in the same time and same conditions. Let yourself try your own experience and enjoy it. 2 — My experience was in (May / 2017), but it was one of the best trips that I have ever been in my life, and till now my wife and my children remember every lovely moment we spent there. 3 — We had an accidental situation in our first minutes in the hotel, so I went immediately to the receiption to inform the official staff. The hotel manager dealed with that situation very professionslly. He came to me quickly and invited me to his office where he calmed me down. As a compensation for what we suffer from, he replaced our room with a lovely suite with two partions in the lobby floor close to everything and with pools view, and welcomed us very well. 4 — The hotel has 2 beaches (one sandy beach, and the other is a coral beach). Both are wonderful, but far from the hotel. But the hotel has a solution for this issue as it organizes daily bus trips to both beaches in different times. 5 — Food is so good and various. Also the hotel organizes daily lunch on both (sandy & coral) beaches, in order not to ought you to come back to the hotel for the lunch time, and that was awesome to eat on the sea view. 6 — The pools are wonderful and clean. Both the adults & kids aqua are awesome. We enjoyed it so so much. 7 — All the staff were so friendly and helpful. They always try to make you happy and permenantly ask you if you need any help to insure that you are completely satisfied with your stay. Sometimes they bring to you what you are dreaming of before you even think of it. 8 — The animation team is excellent and so friendly, especially the kids animation team. My children still remember every moment, there songs, movements, and dance. 9 — The best thing, was that the hotel organized for a lovely, wonderful, and romantic open buffet dinner inside the hotel in the garden open area (on the candles lights), which was really awesome romantic dinner. During this dinner the official staff set with each guest and family to ask about their opinion in the hotel and their comments during their stay to solve any issues, which I never seen before in any other hotel to have a direct contact with the staff. This indicates to an excellent management. 10 — Finally … thanks to all the staff of this hotel to make me and my family happy during our stay. I recommend this hotel to anyone, and try to enjoy your stay whatever happen, and if anything happen to you just inform the official staff to solve your issue, and I am sure that they will do immediately.