Hostal Suites Madrid

Hostel

How to get home, welcoming and excellent attention.

It's a very good hotel, excellent location and good service.

Small, kinda ghetto, but cheap.

The room we had gave on a very circulating and very noisy until late at night. The hotel is on a nightclub. Breakfast is not included. There is a rooftop terrace with 2 tables but few chairs. The bedding is terrible! We had to put the mattress on the ground to be able to fall asleep after 4 h to turn, turn … to return … : ()

Very clean hotel, they have done a great job renovating a lot of their rooms, we had one of the top floor ones, and it was very spacious and clean. You can notice the finishing touches in their rooms, like paint jobs and decorative designs on walls and ceilings. Price is reasonable and it's basically two blocks away from 9 de octubre boulevard.

The receptionist tried to charge a few dollars more than stated in the reservation. Otherwise we were satisfied.

We stayed total of 3 days, 2 days before Galapagos, and one after. The night before our trip, we had some laundry done. Next morning, before our flight to the Galapagos, some of our staff was still wet. We asked if there was a dryer, but the front desk assured us we can leave our clothes hanging on the terrace, and he or one of the maids will take it down the next day and put it together with our luggage. And he was quiet convinsing that it would be safe. Well guess what? We come back from Galapagos, and there is no sign of our staff. In fact, they made fools out of us, and the front desk assured us, that we never told him anything! In fact, he didn't even know tourists can hang their clothing outside. Oh what a surprise, he was the one who showed the place where to wash and dry our things. PLEASE, stay away from that place. Situations like that really show how much they care about their clients, and how they can promise you anything, just so you get out of their face, never intending to keep the promise. We spoke with the owner, 2 front desks, and the maids. None of them even SAW our cloth hanging there, and not once did we hear an apology! Not from the owner, not from Jose front desk. DO NOT GO THERE! The hostal is much overprices as is, and you can find much nicer hostals around the few blocks that will treat you with respect! P. S. And maybe we would't care as much, but they stole 3 of the most expensive peaces of our luggage.

Cute. A very familiar environment. Nice of you all. Good service.

Unreliable hot water. Location okay. Inside is above average. Internet usable. Could be a touch cheaper for what you get.

Rooms were super clean and quiet. Price was ok for two. Air conditioning, TV and customer service was good.

It has everything a tourist wants the three bbb, good, nice, cheap.

The Hotel is incredible, the staff were amazing. They offer GALAPAGOS LAST MINUTES and my experience was completely fabulous. HIGHLY RECOMMENDED book with them if you go to Guayaqui Ecuador.