Review of Villas Alturas 3*

I can’t say enough great things about Villas Alturas and the amazing people that work there. We arrived exhausted at midnight and were so grateful to be greeted by the security guard with a smile, a hug and a beer for my husband. The one-bedroom villa was much nicer than we expected…large living area, great kitchen and a nice sized bedroom with a nice comfy bed. It wasn’t until the morning when the sun came up that we realized what a beautiful place we were at. Throughout our stay, we received the most incredible service from the staff…better than any place we’ve visited. We’d love to acknowledge the two Mari’s, Jennifer, Karina, and Marlon for really going out of their way I’d like to specifically acknowledge Alana, is the best! Prior to our arrival, she worked with us to pick the tours we wanted and get reservations made. She was there to answer my numerous questions about packing, weather, the room, etc. She’s always so nice and so helpful — a real asset to this Villas Alturas. We picked tours recommended on their website and were so impressed with each one. Also, a big thank you to the owner Tom, who puts his customers first and helped to create some special memories. To top it off, after we checked out and left, I realized that I forgot my cross necklace at the local spa. The masseuse had taken it off for my massage and I left it in the tray. I was heartbroken to think that it was gone. For the heck of it, I emailed the owner Tom and he immediately contacted the owner of the spa and told me the good news. They had my necklace! He offered to pick it up for me himself and make arrangements to get it back to me. I am so grateful. I only have one suggestion for this magical place. It would be great if they had more change on hand for larger bills. There were times when we wanted to tip the staff but couldn’t get change. We were able to do it the following day, but would much rather do it in the moment I can’t recommend coming here enough. We are so glad we opted to come here vs. The high tourist areas. We really felt like we were in Costa Rica. There’s so many fun things to do close by (or a reasonable distance). Thank you Villas Alturas for helping make our vacation the most memorable and fun one that we’ve ever had. Don’t miss out on the Alturas Wildlife Sanctuary that is attached. It’s a must see….